Case Aide

Position Overview

Equitas Health, established in 1984 as a not‐for‐profit community-based healthcare system, is one of the nation’s largest HIV/AIDS and LGBTQ+ healthcare organizations serving over 67,000 individuals annually. In this role as a Case Aide, you will provide comprehensive supportive services and case management for Persons Living with HIV throughout Ohio, helping clients access healthcare, financial assistance, and community resources. Compensation: Hourly Rate: $17.79–$22.21 per hour. This position is represented by Equitas Health Workers United Local 6609, OFT, AFT, AFL‑CIO, and is subject to collective bargaining.

Key Responsibilities

• Provide high quality supportive services and comprehensive case management, including assessment, development, and monitoring of individual case plans.
• Facilitate access to financial assistance programs (e.g., Ryan White, TBRA, HOPWA) and empower clients to connect with community resources such as housing, workforce development, and nutritional assistance.
• Maintain timely and accurate documentation in accordance with Equitas Health policy, HIPAA, and professional standards, ensuring all records are completed within 48 hours.
• Participate in trainings (including 10 hours of HIV/AIDS-specific training annually), supervision (5 hours per month), and performance improvement initiatives to enhance service quality and communication.
• Represent Equitas Health in the community by building collaborative relationships with healthcare professionals and other agencies while maintaining confidentiality and adhering to ethical standards.

Required Qualifications

• Associate’s Degree with a minimum of one year of relevant experience, OR completed coursework toward an Associate’s Degree with at least two years of experience, OR High School Diploma/GED with a minimum of three years of relevant experience.
• Demonstrated sensitivity to and competence in cultural differences, HIV/AIDS, minority health, and the LGBTQ+ community.
• Experience in community-based case management and a solid understanding of social work standards and ethics.
• Proficiency in Microsoft Office and other computer applications, along with effective written and verbal communication skills.
• Reliable transportation, a valid driver’s license, and proof of auto insurance.

Benefits & Perks

• PTO
• Vision
• Dental
• Health
• 401k
• Sick Time
• Public Service Loan Forgiveness (PSLF)