MedTech Sales & Service Associate

Position Overview

At Baxter, we save and sustain lives by pioneering innovative medical solutions used in hospitals, clinics, and homes worldwide. For over 85 years, our mission‐driven work has transformed healthcare, and as a Med Tech Sales & Service Associate, you’ll represent Baxter’s trusted products, build vital relationships with healthcare professionals, and directly contribute to improving patient outcomes.

Key Responsibilities

• Successfully complete all required training and credentialing modules in a timely manner.
• Travel up to 70-75% across a territory spanning multiple states.
• Develop and maintain relationships with healthcare providers, including medical professionals and decision-makers.
• Understand the technical specifications, benefits, and features of Baxter’s medical devices, equipment, or software.
• Perform electronic, hydraulic, and troubleshooting tasks, and recommend parts for device repairs.
• Utilize service manuals for advanced troubleshooting, root cause analysis, and repair while working independently.
• Conduct product demonstrations and presentations to healthcare providers.
• Provide technical support and guidance during the fee-for-service sales process.
• Collaborate with cross-functional teams, including engineers, product managers, and marketing, to align with client needs.
• Deliver quotes to healthcare providers and continuously evaluate the effectiveness of sales strategies.
• Work both independently and as part of a team to ensure compliance with company policies and achieve sales targets.

Required Qualifications

• Bachelor’s degree or equivalent experience in business, marketing, healthcare or a related field; or an Associate degree with 6+ years’ experience with medical devices/FDA-regulated products.
• Certifications in sales or healthcare are beneficial.
• Strong technical knowledge of durable medical equipment and Baxter’s product portfolio.
• Proven experience in a sales role, preferably within the medical technology industry.
• Valid driver’s license and a driving record that meets company standards.
• Excellent presentation and public speaking skills with proficiency in Microsoft Office and CRM software.
• Ability to travel up to 70% and work in both independent and team environments.
• Strong ethical standards, commitment to high-quality service, and adherence to Baxter infection control policies.
• Ability to work in environments where biohazards may be present and to wear required personal protective equipment.

Benefits & Perks

• Compensation: Salary range of $68,000 - $85,000, based on experience, skills, and location.
• Healthcare Insurance with medical, dental, and vision coverage starting on day one.
• 401K Retirement Savings Plan with company matching.
• Paid Time Off ranging from 20 to 35 days, plus paid holidays and parental leave.
• Employee Stock Purchase Plan (ESPP) and Flexible Spending Accounts.
• Additional benefits including commuting support, Employee Discount Program, Employee Assistance Program (EAP), and childcare benefits.