Entry Level Medical Sales

Position Overview

Rehab Medical is on a mission to transform lives through innovative custom mobility solutions. As one of the nation's leading providers of complex rehab technology, we have empowered over 250,000 people during our 20-year history. Headquartered in Indianapolis, Indiana, our award-winning company is renowned for its commitment to growth, ethics, and making a difference.

The Patient Care Representative position will report to the Sales Manager and is responsible for coordinating and processing all information and documentation required to obtain DME for patients.

Key Responsibilities

• Provide support to up to two Sales Representatives.
• Act as liaison between the company, patients, referral sources, and insurance companies.
• Introduce patients to the company and explain the process for obtaining equipment.
• Collect necessary insurance information from patients.
• Coordinate scheduling of face-to-face evaluations with patients’ physicians when required.
• Prepare and send all required documentation to physicians.
• Receive documentation from prescribing physicians and process approvals.
• Keep Sales Representatives updated on the status of each patient's order.
• Explain equipment details, insurance coverage, and possible payment options prior to delivery.

Required Qualifications

• Bachelor's degree.
• Intermediate computer skills.
• Exceptional interpersonal skills with the ability to develop relationships.
• Ability to maintain confidentiality.
• Excellent verbal and written communication skills.
• Ability to work independently, with attention to detail and strong organizational skills.
• Minimum of 2 years of administrative support experience.

Preferred Qualifications

• Enthusiastic with an intense and eager interest in achieving excellence.
• Detail oriented with a focus on executing tasks precisely.
• Team player who collaborates effectively with colleagues.
• Self-starter motivated by growth opportunities and peer recognition.

Benefits & Perks

• Comprehensive benefits package (health, dental, vision, 401k, etc.).
• Mentorship Onboarding Program.
• Employee Recognition Program.
• Leadership Development Program.
• Continuing education opportunities.
• Network of support for financial, health, and well-being.
• Employee Referral Program.