Senior Human Resources Manager

Position Overview

Company: Highgate Hotels. Compensation: Yearly.

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry.
With a dominant presence in major U.S. gateway markets and an expanding international portfolio, the company offers expert guidance through all stages of the hospitality property cycle.
The Human Resources Manager is responsible for assisting the Area Director of Human Resources with various functions including filling hourly positions, ensuring timely completion of paperwork, enforcing company policies, and assisting with benefits and workmen's compensation duties.

Key Responsibilities

• Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions.
• Compile review list and distribute to departments.
• Compile Turnover Report, copy and distribute.
• Enter payroll information on computer (wage information, changes).
• Conduct prescreening interviews.
• Respond to unemployment claims and maintain unemployment logbook.
• Maintain new hire, termination, transfer, and promotion logbook.
• Audit hours worked in payroll reports for eligibility of benefits.
• Compile wage surveys.
• Monitor and maintain Leave of Absence log.
• Monitor Workman's Compensation claims; complete First Report of Injury and Employers Report of Industrial Injury.
• Answer questions regarding 401K Plan, vacation, and benefits (insured and noninsured).
• Maintain complimentary room night log and process employee requests.
• Prepare and place recruitment advertising.
• Process paperwork for terminating employees.
• Maintain advertising logbook.
• Become certified trainer in all Human Resources training modules.
• Ensure compliance with all HR and related Loss Prevention SOP's.
• Participate in Highgate Hotel Enrichment Committee.
• Schedule Highgate Hotel Orientation.
• Assist in Highgate Hotel Orientation – explain benefits and conduct a property tour.
• Write articles and take pictures for the property newsletter.
• Assist with special projects; plan employee events (meetings, picnics, parties).
• Coordinate Travel Reduction Program, write Travel Reduction Plan, and conduct a yearly transportation survey.
• Maintain First Aid log.

Required Qualifications

• At least 5 years of progressive Human Resources experience in a hotel or a related industry required.
• Previous supervisory responsibility preferred.
• College coursework in a related field is helpful.
• High school diploma or equivalent required.
• Long hours may sometimes be required.
• Sedentary work – Exerting up to 10 pounds of force frequently or constantly to move objects.
• Maintain a warm and friendly demeanor at all times.
• Effective verbal and written communication skills with employees and guests.
• Ability to listen, understand, and clarify concerns raised by employees and guests.
• Proven multitasking and prioritization skills to meet deadlines.
• Approach all encounters with an attentive, friendly, courteous, and service-oriented manner.
• Attend all hotel-required meetings and trainings.
• Participate in M.O.D. coverage as required.
• Maintain regular attendance in compliance with Highgate Hotel Standards.
• Maintain high standards of personal appearance and grooming, including wearing nametags.
• Comply with Highgate Hotel Standards and regulations to ensure safe and efficient operations.
• Maximize productivity, identify problem areas, and assist in implementing solutions.
• Ability to anticipate, prevent, identify, and resolve problems effectively.
• Capable of understanding and evaluating complex information from various sources.
• Maintain confidentiality of sensitive information.
• Perform other duties as requested by management.