Business Insurance Analytics Manager

Position Overview

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals. As a Business Insurance (BI) Analytics Manager, you will support the National BI Analytics Leader by leading a small team of analysts, delivering expert data analysis, and implementing processes that drive increased client retention and growth. You will collaborate with internal teams and clients alike to produce timely, actionable insights that directly impact our strategic direction.

Key Responsibilities

• ANALYTICS:
  • Identify trends in claims data using various analytical tools to suggest improvements in safety, claims management, and risk transfer techniques.
  • Support and strengthen negotiations with insurance underwriters and provide collateral support for clients.
  • Quantify future loss expectations leveraging actuarial methodologies and statistical modeling.
  • Advise clients on insurance program options based on benchmarking and loss modeling.
  • Enable clients to budget accurately for loss-sensitive program adjustments.
  • Accompany Producers, Account Executives, and other team members to client meetings and presentations to explain analytical tools and results.
  • Support research and development of new analytical tools and deliverables.
  • Partner with National Business Insurance teams on group initiatives, displaying measurable results for clients.
• EXECUTION OF CLIENT SERVICE:
  • Collaborate with Producers, Account Executives, service teams, and other departments to plan, execute, and track customized service strategies for each client.
  • Develop client presentations, formal proposals, and respond to RFPs in collaboration with account teams and risk practice colleagues.
  • Take an enterprise-wide approach to ensure a cohesive and superior client service experience.
  • Manage time effectively to prioritize workload, client service requests, and service parameters.
• THOUGHT LEADERSHIP:
  • Operate as a technical expert in Analytics, providing guidance and analytical resources to account teams and clients.
  • Collaborate with regional analytics resources to share best practices and innovative approaches.
  • Assist in educational initiatives for account team staff and mentor junior analytics colleagues.

Required Qualifications

• BS/BA in insurance & risk management, actuarial science, business administration, accounting, finance, economics, mathematics, or statistics.
• 10+ years of property & casualty insurance analytics experience.
• General understanding of Property, Casualty, Cyber, and Directors & Officers insurance risk transfer structures/deals.
• Experience interpreting actuarial methods and statistical modeling.
• Proficiency in Microsoft Office Products, including Excel and PowerPoint.
• Strong interpersonal and effective communication skills.

Preferred Qualifications

• Property & Casualty underwriting experience with a focus on analytics.
• Property & Casualty Actuarial experience.
• Property & Casualty brokerage experience.

Benefits & Perks

We value the impact our colleagues make every day and offer a robust benefits package that supports professional and personal development. Our comprehensive COMPENSATION and total rewards package includes:

• Generous time off, including personal and volunteering days.
• Tuition reimbursement and professional development opportunities.
• Remote Work options.
• Charitable contribution match programs.
• Stock purchase opportunities.

COMPENSATION: The applicable base salary range for this role is $101,900 to $189,800. Base pay will be determined based on experience, skills, training, location, certifications, education, and applicable minimum wage requirements. In addition, this position may be eligible for performance-based incentives.

We also offer health and welfare benefits, tuition assistance, 401K savings and other retirement programs, as well as employee assistance programs.