Venture Builder – Strategy & Operations Analyst (AI & Growth)

Position Overview

About GreenLight.ai – GreenLight.ai builds the infrastructure that powers modern contingent work. Enterprises and leading talent marketplaces use GreenLight to compliantly engage, pay, and support independent workers in 80+ countries. We’re a small, lean team with multiple years of strong year-over-year growth and we are profitable. Our clients include category-leading companies in AI, retail, online marketplaces, and media/technology (including brands like OpenAI, Walgreens, Fiverr, and Dolby).

Location: This role is based in Miami or Boca Raton, FL, with a hybrid work model. We’re open to candidates who want to relocate to Miami; for the right person, relocation support may be possible, but it’s not guaranteed and we’re not explicitly encouraging speculative relocation.

As a Venture Builder – Strategy & Operations Analyst, you’ll help GreenLight reach its next level of scale. You will work directly with leadership across Product, Operations, Finance, and Sales in a hands-on venture environment marked by ambiguous challenges, real responsibility, and visible impact.

Key Responsibilities

• Own and improve complex, cross-functional workflows
• Design systems and automations for a lean team
• Use AI tools every day to do better work, faster
• Help build and train GreenLight’s own AI tools and models
• Map, analyze, and improve processes (e.g., client onboarding, worker classification queues, pricing and margin analysis, internal reporting)
• Use AI copilots (e.g., ChatGPT and related tools), spreadsheets, and basic data tools to:
  • Analyze data
  • Identify bottlenecks
  • Generate and test options
  • Design and document repeatable systems and SOPs so work scales smoothly across teams
• Build or support no-code/low-code and AI-assisted automations to reduce manual work and improve quality
• Translate real-world operational issues into clear requirements for Product and Engineering, especially around AI-powered features
• Contribute to the development and training of internal AI models/tools, including:
  • Structuring and labeling data
  • Designing and refining prompts
  • Helping define evaluation criteria and feedback loops
• Define and track KPIs for your areas of ownership and communicate insights and recommendations to stakeholders

Required Qualifications

• A clear “why” – why GreenLight, why this role, and why you want a venture-builder environment
• Venture-builder mindset – comfortable with ambiguity, biased toward action, and happy to roll up your sleeves
• Curiosity and rapid learning – especially around HR tech, contingent work, compliance, and AI
• Strong structured problem-solving skills – ability to break down messy problems, ask insightful questions, and propose practical solutions
• Comfort with data and AI tools – proficiency with spreadsheets and AI applications to enhance productivity
• Excellent communication and synthesis skills – able to explain complex topics to varied audiences
• Ownership mindset – drive projects to completion and focus on outcomes, not just tasks
• 1–2 years of experience in consulting, banking, PE/VC, strategy, business operations, product operations, or an analytical/operations role in a SaaS or tech company
• Exceptional new graduates with substantial, relevant internships will also be considered
• Hands-on experience using AI tools (e.g., ChatGPT or similar) for research, data analysis, document drafting, and prototyping workflows or automations
• Strong analytical skills with proficiency in Excel or Google Sheets
• Familiarity with SQL, BI tools, or light scripting (e.g., Python) is a plus
• Experience working with processes, operations, or internal tooling is a plus
• Excellent written and verbal communication skills
• Bachelor’s degree or equivalent practical experience