Inside Sales Consultant

Position Overview

As an Inside Trade Sales Consultant, you are the first point of contact for customers visiting or inquiring at the showroom. You will effectively demonstrate products and services while delivering excellent customer service and professionalism both in the showroom and over the phone. This full-time role supports the outside Trade Sales team, operates weekdays from 8am to 5pm (with occasional overtime and after-hours events), and is based in person in Oklahoma City, OK. Compensation: From $20.00 per hour.

Key Responsibilities

• Answer and accurately direct customer calls for both internal and external Trade customers by asking leading questions and pre-qualifying.
• Prepare takeoffs and estimates for Trade customers and Outside Sales Representatives.
• Qualify call-in and walk-in customers to distribute leads for Outside Sales Representatives.
• Follow a structured sales process to deliver project quotations, detail cost information, and upsell with value-added propositions.
• Administer, verify, and communicate accurate product and customer information by consulting with customers, Service, Project Managers, and Management.
• Provide administrative support to Outside Sales Representatives and Management.
• Perform other duties as necessary or assigned.

Required Qualifications

• Excellent customer service and interpersonal skills.
• Strong knowledge of the construction industry.
• Ability to multitask and manage multiple applications simultaneously.
• Education: Bachelor's degree from a four-year college or 2-4 years of related experience/training (or equivalent combination).
• Proficient with Microsoft suite and the ability to learn proprietary software applications.
• Effective verbal and written communication skills with the ability to present information clearly.
• Ability to read blueprints and understand technical details.
• Physical ability to stand, walk, use hands for typing, and occasionally sit for extended periods.

Benefits & Perks

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Bonus opportunities