Digital Account Manager

Position Overview

KWSM is a full service digital marketing agency specializing in strategy, website development, SEO, content creation, PR/influencer marketing and digital advertising. As a Digital Account Manager at KWSM, you will lead the execution of comprehensive digital marketing strategies for a diverse portfolio of clients. You’ll work in a fast-paced, hybrid environment where career development is a priority and collaboration is key.

Key Responsibilities

• Lead as the account team leader in executing integrated digital marketing strategies.
• Engage proactively with clients, educate them on strategic approaches, and advocate for their success.
• Drive campaign performance through tactics such as paid advertising, branding, email and social media marketing, SEO, and landing page optimization.
• Manage multiple client accounts, ensuring alignment with business objectives and achievement of meaningful KPIs.
• Uphold quality control and consistently meet deadlines and performance standards.

Required Qualifications

• Minimum two years of agency experience in a client-facing role.
• Marketing degree or equivalent work experience.
• Proven performance managing lead generation funnels and digital advertising campaigns.
• Deep understanding of digital marketing best practices including landing page optimization, email marketing, social media, and digital ads.
• Advanced proficiency in performance metrics such as Google Analytics, Google Search Console, email marketing KPIs, and social media analytics.
• Strong relationship-building and customer service skills with the ability to set clear boundaries.
• Excellent written and verbal executive communication skills.
• Highly dependable, exceptionally organized, and passionate about digital marketing and team collaboration.

Benefits & Perks

• Hybrid Schedule: 3 days in-office and 2 days at home.
• 9/80 Work Schedule: Enjoy every other Friday off for three-day weekends.
• Health Insurance
• 401K
• 3 Weeks Paid Vacation
• 11 Paid Holidays annually
• Opportunities for internal promotion, mentoring, professional development, and leadership.