Head of Sales Operations - Enterprise & Global Accounts

Position Overview

This is a hybrid role where our team collaborates in-person in our incredible offices Tuesday through Thursday. We are looking for a senior Sales Operations leader to partner with the Heads of Global Accounts and Enterprise in the US and Canada. As Head of Sales Operations, you will be a trusted partner to senior sales executives managing large books of business. You will shape forecasting and pipeline management, lead commercial reviews, design scalable processes, and play a key role in executive forums, driving sustainable growth and operational excellence.

Key Responsibilities

• Lead the operating rhythm for Global and Enterprise sales including forecasting, pipeline reviews, and monthly/quarterly business reviews.
• Partner with senior sales leaders to align on business goals, provide insights, and support engagement with top accounts.
• Bring data-driven clarity to executive forums to influence decisions on strategy, investments, and growth priorities.
• Develop forecast models and performance metrics to improve accuracy and resource allocation.
• Refine segmentation, territory design, and go-to-market strategies in partnership with leadership.
• Define business requirements for process and tool improvements to streamline seller operations.
• Analyze sales performance and translate insights into clear, actionable recommendations.
• Build strong cross-functional partnerships across Sales, Finance, Strategy and Planning, HR, and Deal Desk.
• Lead high-impact projects that extend beyond your immediate segment.

Required Qualifications

• Minimum 7 years in a Sales Operations function supporting a complex enterprise sales GTM model.
• At least 5 years supporting a Global Accounts Sales Operations function with commercial members worldwide.
• 3+ years of people management experience.
• Strong background in forecasting, quota setting, compensation, segmentation, and GTM strategy.
• Proficiency in Salesforce (or similar CRM), Excel/Google Sheets, and presentation tools.
• Bachelor’s degree.

Preferred Qualifications

• 10+ years of experience in Sales Ops or Rev Ops, ideally in enterprise or global segments.
• Experience as an Account Executive or Account Manager in a B2B sales environment.
• Experience in a high-growth B2B technology company.
• MBA or advanced degree in business, economics, or a quantitative field.
• Proven ability to engage with and influence senior executives and sales leaders.
• Track record of building and scaling sales processes that drive measurable results.
• Advanced skills in Excel/Google Sheets, SQL, and data visualization.
• Excellent communication skills with the ability to craft and deliver compelling narratives.
• Ability to operate in a fast-paced environment and lead through ambiguity.

Benefits & Perks

• Compensation: For Chicago, IL; Dallas, TX; Miami, FL; & Seattle, WA-based roles, the base salary ranges from USD$167,000 to USD$186,000 per year. For New York, NY and San Francisco, CA-based roles, the base salary ranges from USD$186,000 to USD$207,000 per year.
• Bonus & Equity: Eligible to participate in Uber's bonus program and may be offered an equity award along with other types of comp.
• Benefits: Various benefits are available. For more details, visit Uber Benefits.