Manager, UX Design

Position Overview

At Exact Sciences, we’re helping change how the world prevents, detects, and guides treatment for cancer. Join our team for a purpose-driven career, an inclusive culture, and robust benefits to support your life while you help others.

Within the Customer Experience (CX) team, the Manager, UX Designer will drive the UX strategy and vision across multiple customer journeys. You will collaborate with cross-functional teams to craft digital, marketing, and product experiences—balancing big-picture vision with detailed design execution—to deliver intuitive, accessible, and scalable solutions.

Key Responsibilities

• Lead cross-functional collaboration with strategists, researchers, product leaders, and design teams to deliver integrated UX solutions (wireframes, visual systems, interaction models, etc.) across multiple journeys.
• Advocate for user research and incorporate insights into a compelling UX vision from strategy through launch and optimization.
• Serve as a design expert who inspires teams and elevates design as a strategic business driver.
• Remove impediments to ensure the seamless delivery of the overall experience vision and measurable OKRs, while fostering strong relationships with key stakeholders.
• Champion the adoption of enterprise-wide UX best practices, design thinking processes, and scalable design systems.
• Provide leadership, mentorship, and support, helping junior designers and content staff develop and thrive.
• Manage legal review cycles, uphold Quality Management System policies, and ensure compliance across all design outputs.
• Be prepared to travel 10-20% as needed to support team initiatives and stakeholder engagements.

Required Qualifications

• Bachelor’s degree in Design, Marketing, Business, Life Sciences or a related field; or equivalent experience.
• 8+ years of experience as a UX Designer, including at least 5 years in a leadership role.
• Extensive experience in modern user experience design, with proficiency in tools such as Adobe Creative Suite, Figma, Miro, and Jira.
• Proven ability to simplify complex concepts, manage end-to-end design processes, and produce accessible, inclusive solutions.
• Strong technical knowledge of HTML, CSS, JavaScript, and familiarity with established design systems (e.g., Material, Carbon, Fluent).
• Excellent written and verbal communication skills with a demonstrated ability to collaborate with diverse teams.
• Authorization to work in the United States without sponsorship.

Preferred Qualifications

• Experience in healthcare, wellness, or digital health.
• Background in service design and operations with exposure to both B2C and B2B products.
• Experience in large organizations and familiarity with platforms such as Sitecore, as well as frameworks like React and Angular.

Benefits & Perks

• Compensation:$121,000.00 - $206,000.00 base salary with bonus eligibility.
• Paid time off including vacation, holidays, personal, and volunteer days.
• Paid leave for parents and caregivers.
• Retirement savings plan.
• Wellness support and comprehensive health benefits (medical, prescription drug, dental, and vision coverage).