Social Media Marketing Specialist & Front Desk Attendant

Part-Time Museum Staff Member / Social Media Marketing Specialist

Are you passionate about creating memorable experiences for families and visitors? Join our team at the St. George Children's Museum! We’re seeking an enthusiastic, customer-focused part-time staff member to work approximately 20 hours per week, with opportunities for additional hours. Fridays and Saturdays are a must.

Why Join Us?

• Flexible Scheduling: Perfect for college students or those balancing other commitments.
• Work Shifts: Summer shifts can look like: 9:30 AM – 2:30 PM, 2:00 PM – 6:30 PM, 9:30 AM – 5:30 PM, or 10:00 AM – 6:00 PM. During the school year, shifts can look like: 9:30 AM – 1:30 PM, 1:00 PM – 5:30 PM, or 9:30 AM – 5:30 PM. There may also be opportunities to work after-hours events (some may go until 11 PM).
• Engaging Work: Be part of a fun, vibrant, and family-friendly environment.

What You'll Do

Front Desk Responsibilities:

• Welcome and check in guests, process payments, and provide exceptional customer service.
• Maintain a clean, organized, and safe front desk area.
• Assist with museum opening and closing procedures, including daily admissions and membership sales.
• Ensure museum policies are followed.

Floor Monitor Responsibilities:

• Conduct walkthroughs of museum exhibits to ensure everything is functioning properly and areas are welcoming.
• Address visitor concerns proactively and assist in maintaining a safe, family-friendly environment.
• Collaborate with the Operations Manager to uphold health and safety standards, as well as assist with the daily cleaning and upkeep of exhibits.

Social Media & Graphic Design Responsibilities:

• Create and prepare multiple posts each week for the Museum’s Facebook and Instagram accounts.
• Create engaging content highlighting Museum exhibits, programs, events, clubs, classes, and other activities.
• Take or gather photos and other content for use on social media.
• Assist with creating and assembling the Museum’s email newsletter.
• Create flyers, handouts, and other promotional materials for Museum events, clubs, classes, and programs.
• Coordinate social media giveaways and other activities designed to increase engagement and grow the Museum’s social media platforms.
• Respond to routine questions received through Facebook and Instagram Messenger and refer more sensitive or complex inquiries to the Executive Director.
• Work closely with the Executive Director and Operations Manager to establish upcoming content, messaging, and marketing priorities.
• Depending on experience and demonstrated graphic design ability, assist with larger graphic design and visual communication projects for the Museum.

This position will be responsible for creating and preparing social media and marketing content but will work collaboratively with Museum leadership to establish messaging, priorities, and overall content direction.

What We’re Looking For

Education & Experience:

• High school diploma: or equivalent required.
• Experience: At least one year of experience in customer service or working with a team in an office or similar setting.
• Proficiency: in Microsoft Office applications and basic computer skills.
• Experience: with social media content creation, marketing, graphic design, photography, or a related area is preferred.
• Tools: Experience with Facebook, Instagram, Canva, Adobe Creative Suite, or similar design and marketing tools is a plus.
• Formal education: in graphic design, marketing, communications, or a related field is beneficial but not required. Demonstrated ability and previous work may be considered in place of formal education.

Skills:

• Exceptional customer service skills and a commitment to creating positive guest experiences.
• Strong multitasking abilities and attention to detail.
• Sound judgment and the ability to respond appropriately in emergency situations (CPR certification is a plus).
• Organizational skills with the ability to manage daily tasks efficiently.
• Strong written communication skills and an eye for effective visual design.
• Ability to take an idea or direction and turn it into an effective social media post, flyer, handout, or other finished communication.
• Spanish language proficiency is a plus, but not required.

Applicants with social media, marketing, or graphic design experience are encouraged to submit examples or a portfolio of previous work.

Physical Requirements:

• Stamina to work on the museum floor for most of your shift.
• Ability to lift, twist, kneel, and stand for extended periods (up to 4 hours).

Work Environment:

• Operate in a lively indoor environment with moderately noisy sound levels and occasional crowded conditions.
• Use standard office equipment (computers, phones, copiers) and cleaning supplies as part of daily tasks.

About Us:

The St. George Children's Museum is a nonprofit organization committed to serving Southern Utah with professionalism and integrity. We offer a supportive, team-oriented environment where your contributions will make a meaningful impact on our community. If you’re ready to make a difference and be part of an inspiring team, we encourage you to apply today!

Job Type:

Part-time

Benefits:

• Employee discount

Work Location:

In person

Job Type:

Part-time

Pay:

$12.00 per hour

Benefits:

• Employee discount

Work Location:

In person