Sales Consultant, Interiors - Austin, TX
Job Description
Position Overview
A Home Depot Installation Services (HDIS) Design Consultant is responsible for selling the Company's exterior and interior products and services to customers. The primary responsibility is outside sales visits to customer homes and trade shows. Although sales efforts and incidental activities may take place at a customer's home or through virtual channels, the role requires spending the majority of the working time traveling and away from a dedicated office environment. The Consultant will travel to customer homes to make sales calls, assess customer needs, provide individually tailored product recommendations, develop and negotiate customized price quotes, present warranty information and financial options to meet customer needs, and maintain/drive profitability. Additionally, the Consultant will complete required sales contracts and paperwork, take measurements using industry standard methods to ensure orders meet installation specifications, and proactively solicit and acquire new customers inside assigned THD stores and at industry events such as Home Shows.
Key Responsibilities
- Travel and engage in outside sales activities primarily in customers' homes. Conduct professional and compelling sales presentations and adapt quickly to changing customer needs to effectively advocate HDIS solutions.
- Conduct all necessary incidental activities to complete sales, including assessing customer needs, developing price quotes, and measuring product specifications.
- Present warranty and available financing options to customers, prepare for appointments, commute between appointments, and process related sales paperwork.
- Prospect for new customers both inside and outside of assigned THD stores and participate in scheduled industry events. Proactively seek new referrals, develop and maintain relationships with store management and associates, and attend meetings to continually improve sales techniques and learn about HDIS offerings.
Required Qualifications
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- High school diploma and/or GED.
- Minimum of 3 years of work experience.
- Must commit to 55 hours open calendar time per week for customer appointments and prospecting new customers.
Preferred Qualifications
- 3-5 years of prior in-home or virtual sales experience.
- Prior home improvement industry experience.
- Prior experience with successful lead generation.
- Strong computer and application skills, with proficiency in varied technology (email, iPad, apps, etc.).