Business Development Sales Manager

Position Overview

Join Accor at Fairmont Austin – one of Austin’s largest luxury properties offering 1,048 guestrooms and extensive event space. As the Business Development Sales Manager, you will work in collaboration with the Sales & Marketing team to drive sales and revenue for accommodations, meetings, events, and food & beverage. This role offers an opportunity to be part of one of the most innovative and passionate hotel teams in a fast-growing market.

Key Responsibilities

• Lead Management: Provide market coverage in the absence of Sales Managers by managing all bookings in excess of 8 rooms on peak for all market segments. Log lead information into the Opera Cloud system, prepare proposals, coordinate client follow-up, and ensure a smooth handover back to the Sales Manager.
• Conduct prospecting efforts to build a robust pipeline of business opportunities through primarily telephone-based outreach, along with participation in market blitzes, trade shows, or client networking events.
• Assist with site visits for remote sellers by arranging guestroom and restaurant reservations, coordinating amenities, and inviting partners for site inspections including Audio Visual and DMC services.
• Manage relationships with outside catering venues to maximize guest room block opportunities and referral potential.
• Organize monthly team-wide prospecting activities to bolster business development efforts.
• Maintain an accurate client and account database in Opera Cloud while adhering to all Accor system standards.
• Perform other duties as assigned.

Required Qualifications

• Education: A Bachelor of Arts degree or college diploma is required. Progressive experience in a similar capacity is a definite asset, and college coursework in a related field is helpful.
• Must possess a working knowledge of personal computers, be proficient in Microsoft Word, Excel, and PowerPoint, and have a familiarity with Opera Software and hotel Property Management Systems. Ability to assemble and interpret integrated spreadsheets is essential.
• Excellent communication skills with the ability to convey information clearly, evaluate options quickly, and perform effectively in high-pressure situations.
• Demonstrated problem-solving skills with the capability to assimilate complex information from various sources and work with financial data.
• Physical Requirements: Sedentary work with occasional exertion of up to ten pounds of force, and the ability to work long hours when required.

Benefits & Perks

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary shift meal
• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through Accor Academies and Educational Assistance for further development
• Opportunity to develop your talent and grow within your property and across the world
• Participation in Corporate Social Responsibility activities, including involvement in the Sustainability Committee