Onsite HPC Hardware Engineer - Break-Fix & Troubleshooter

Hewlett Packard Enterprise9 months ago
Irvine, CA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

A global edge-to-cloud technology company is seeking an HPC On-site Hardware Break-fix Technician. Location: Irvine, CA. The role involves resolving hardware issues, managing service tickets, and collaborating with customer teams. This position requires physical attendance at the customer’s site, emphasizing hands-on problem-solving with advanced HPC systems.

Key Responsibilities

  • Resolve hardware issues through on-site diagnostics.
  • Manage service tickets effectively.
  • Collaborate with customer teams to ensure timely resolutions.
  • Provide hands-on troubleshooting for advanced HPC systems.

Required Qualifications

  • Experience Required: 3-5 years of technical experience
  • Qualifications: Strong motivation to learn

Required Skills

Technical Diagnostics
HPC Systems
Hardware Troubleshooting
Ticket Management
Customer Collaboration
Problem-solving
Break-fix