Onsite HPC Hardware Engineer - Break-Fix & Troubleshooter
Hewlett Packard Enterprise9 months ago
Irvine, CA, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
A global edge-to-cloud technology company is seeking an HPC On-site Hardware Break-fix Technician. Location: Irvine, CA. The role involves resolving hardware issues, managing service tickets, and collaborating with customer teams. This position requires physical attendance at the customer’s site, emphasizing hands-on problem-solving with advanced HPC systems.
Key Responsibilities
- Resolve hardware issues through on-site diagnostics.
- Manage service tickets effectively.
- Collaborate with customer teams to ensure timely resolutions.
- Provide hands-on troubleshooting for advanced HPC systems.
Required Qualifications
- Experience Required: 3-5 years of technical experience
- Qualifications: Strong motivation to learn
Required Skills
Technical Diagnostics
HPC Systems
Hardware Troubleshooting
Ticket Management
Customer Collaboration
Problem-solving
Break-fix