Goodwin Procter is hiring: UI/UX Engineer, Go-To-Market Systems in Boston

Join Goodwin’s Global Operations Team

Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross‑functional learning, networking, and collaboration are at the core of what we do.

Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting‑edge solutions in high‑stakes litigation and dispute resolution, world‑class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.

This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward‑thinking peers.

Your Responsibilities

The UI/UX Engineer, Go-to-Market Systems is responsible for enhancing the usability, clarity, and effectiveness of go‑to‑market tools, including Microsoft Dynamics and related platforms. This role focuses on designing intuitive, personalized user experiences that improve adoption and reduce confusion for end users. The position partners with marketing, business development, and technology teams to translate business needs into user‑centered designs and workflows. The role exercises discretion and independent judgment in evaluating user experience challenges, recommending design improvements, and implementing solutions that drive engagement and efficiency.

• Design and optimize user interfaces within go‑to‑market tools to improve usability and reduce friction.
• Develop personalized user experiences based on user roles, behaviors, and business needs.
• Conduct user research and gather feedback to identify pain points and areas for improvement.
• Translate business requirements into intuitive user flows, wireframes, and design solutions.
• Collaborate with cross‑functional teams to implement UX/UI enhancements within platforms such as Microsoft Dynamics.
• Continuously evaluate system usability and recommend improvements to drive adoption and engagement.
• Standardize design patterns and best practices across go‑to‑market systems.
• Test and validate design changes to ensure effectiveness and alignment with user needs.
• Participate in projects related to system enhancements and user experience improvements.
• Support rollout of new features by ensuring user‑friendly design and clear navigation.
• Perform additional duties as required based on business needs.

Who You Are

• Bachelor’s degree: or equivalent combination of education and experience.
• Minimum of four (4) years: of experience in UI/UX design, product design, or a related field.
• Experience: working with enterprise applications or go‑to‑market systems preferred.
• Strong understanding: of UI/UX design principles and user‑centered design methodologies.
• Experience: designing for enterprise systems such as CRM platforms (e.g., Microsoft Dynamics, Salesforce).
• Ability: to create wireframes, prototypes, and user journey maps.
• Strong analytical: and problem‑solving skills focused on improving user experience.
• Excellent: collaboration and communication skills.
• Familiarity: with personalization strategies and role‑based user experiences.
• Ability: to manage multiple initiatives in a fast‑paced environment.

Benefits and More

• Health, dental, and vision insurance
• Life and disability insurance
• Retirement & Savings Plan
• Emergency back‑up child and adult care
• Paid vacation, sick time off, and holidays
• Professional development and career advancement opportunities
• Employee recognition and reward programs
• Employee wellness and assistance programs
• Employee discounts and perks

This position is eligible for overtime: No.

The target salary range for this position varies by location and is commensurate with relevant experience: Boston $103,700 - $155,600 | Los Angeles $111,500 - $167,300 | New York $111,500 - $167,300 | Orange County $111,500 - $167,300 | Philadelphia $101,600 - $152,500 | San Diego $111,500 - $167,300 | San Francisco $119,300 - $178,900 | Santa Monica $111,500 - $167,300.