D365 Business Systems Analyst

Position Overview

DIVE IN TO A NEW CAREER WITH LESLIE'S: Join a dynamic team at Leslie’s Pool Supplies – the “World’s Largest Retailer of Swimming Pool Supplies” – where over 1,000 retail stores, innovative divisions, and 60+ years of excellence create a positive, growth-driven environment. This role is based at our corporate office in Phoenix, AZ with a hybrid work schedule (remote work is not available). As the Business Systems Analyst, you will drive departmental success by leading teams, implementing strategies, and delivering technical solutions that align with corporate objectives.

Key Responsibilities

• Serve as the primary IT Functional and Domain expert in D365 F&O modules for both IT and Business.
• Gather and analyze business requirements from stakeholders to understand system needs and objectives.
• Evaluate existing systems and processes to identify areas for improvement, automation, or optimization.
• Develop comprehensive system requirements documents including functional and non-functional requirements, use cases, and user stories.
• Collaborate with IT developers, architects, and engineers to design and implement technical solutions aligned with business goals.
• Create detailed system design documents, data models, and workflow diagrams to guide development efforts.
• Conduct feasibility studies and cost-benefit analyses to assess proposed solutions and provide recommendations to management.
• Perform system testing and quality assurance to ensure developed solutions meet specified requirements and standards.
• Provide training and support to end-users on new systems and technologies, ensuring successful adoption.
• Monitor system performance and troubleshoot issues in collaboration with technical support teams.
• Stay current with industry trends, emerging technologies, and best practices in systems analysis and design.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• 5 years of experience in system administration focusing on enterprise-level infrastructure and technologies.
• 3 years of in-depth systems experience with Dynamics 365 F&O (or Dynamics AX).
• Strong analytical and problem-solving skills with the ability to translate complex business requirements into clear technical specifications.
• Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.
• Ability to work both independently and collaboratively in a team environment, managing multiple priorities and deadlines.
• Flexibility to adapt to changing business needs in a dynamic environment.
• Proven experience in developing and maintaining effective relationships with Finance and IT business units.
• Experience supporting D365 regression testing and training users on new functionalities and enhancements.
• Experience in maintaining financial dimensions and developing ad-hoc reports for data analysis.

Benefits & Perks

• Comprehensive medical, pharmacy, dental, and vision plan options
• Health savings account (with enrollment in the high deductible health plan option)
• Health and dependent care flexible spending accounts
• Company-paid basic life insurance, short-term disability, and long-term disability insurance
• Voluntary supplemental life insurance
• Pre-tax and Roth 401(k) with company match
• Paid sick and bereavement leave
• 10 paid holidays, including a floating personal day
• Employee assistance and wellness programs
• Free onsite health clinic
• Hybrid work schedule
• Product discounts at Leslie’s Retail stores