[Remote] Director, People Ops

Position Overview

The Director of People Ops at Transformco, a company focused on enhancing human resources strategies, will partner with executives and teams to develop and implement effective HR strategies, oversee performance management, and drive organizational change. This is a remote position open to candidates in the USA. Transformco, a sub-organization of ESL founded in 2019 and headquartered in Hoffman Estates, Illinois, connects digital and physical shopping experiences. For more information, visit the Transformco Website.

Key Responsibilities

• Support Commercial Sales, Home Improvement Field Operations, and Home Services HQ functions of Learning & Development, Finance, and Marketing.
• Lead and sustain the process for managing the intake of performance improvement needs and provide oversight for the implementation of people strategies and initiatives.
• Develop and implement fully-integrated HR strategies to support the business operating plan with a focus on talent acquisition, talent management, learning and development, engagement/retention, performance management, recognition/rewards, and HR policies/procedures.
• Identify improvement initiatives that provide innovative solutions to support tactical and strategic objectives.
• Provide leadership and guidance for the successful implementation of strategies.
• Drive change management and embed it as a core competency within the organization.
• Proactively drive People/HR practices to build a diverse, high-performance team.
• Ensure effective deployment of people strategies, including recruiting, performance management, and talent management.
• Provide leadership for successful selection, coaching, and development of business leaders.
• Foster a diverse, high-potential leadership base and promote awareness of diversity as an enabler of high performance.
• Mobilize HR specialty areas (compensation, training, organization development, talent acquisition, etc.) when needed to address business issues.
• Ensure compliance with laws, regulations, and governmental agencies (OSHA, worker’s compensation, affirmative action, FMLA, unemployment, etc.) and federal/state/local employment laws.
• Analyze talent and workforce planning data to assess organizational health, identify gaps, and develop plans for recruitment, development, and retention opportunities.
• Design, develop, and implement human capital programs – including talent acquisition, performance, leadership, succession, and retention plans – to address specific business needs.
• Ensure appropriate development of and compliance with company policies and procedures.
• Provide leadership, development, and guidance to a team of HR professionals.

Required Qualifications

• 5 - 10 years of experience in human capital management and consulting.
• Solid functional background in human capital management and consulting.
• Experience in HR effectiveness, talent strategy, talent acquisition, total rewards, and organizational change.
• Strong working knowledge of FLSA, compliance, associate relations, and the regulatory climate on a national scale.
• Proven ability to coach and develop managers, preferably in a field sales (B2B and B2C) environment.
• Strong analytical skills with the ability to identify root causes and develop/implement effective solutions.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Excellent partnership skills with the ability to form strong relationships across reporting lines and with executive leaders.
• Extensive experience in leading teams and building consensus across multiple groups.
• Proven project management skills, including workflow documentation, task execution, metric definition, and status reporting.
• Familiarity with talent models and frameworks to develop and implement strategies for business transformations.
• Experience with data analysis, scorecards, and budget management.
• Bachelor's Level Degree.

Benefits & Perks

• Remote work opportunity open to candidates in the USA.
• Work with a leading integrated retailer that seamlessly connects digital and physical shopping experiences.
• Exposure to strategic change management and innovative HR leadership across multiple business units.
• Collaborative environment with a strong focus on performance and professional development.