Order Lifecycle Data Analyst (ZR_23832_JOB)

Position Overview

This is a remote position with a schedule of Monday to Friday, 8 AM – 5 PM EDT and 40 weekly hours. Our client, a dynamic and growing organization, is seeking a detail-oriented and analytical Order Lifecycle Data Analyst to manage the complete lifecycle of customer purchase orders, drive operational efficiency, and support cross-functional collaboration across sales, procurement, logistics, and finance.

Key Responsibilities

• Oversee the full lifecycle of customer purchase orders from creation through fulfillment and invoicing
• Analyze order data to identify trends, delays, and opportunities for process optimization
• Collaborate across departments to ensure accurate and timely order processing
• Maintain accurate records in ERP and CRM systems (e.g., SAP, Oracle, Salesforce)
• Track and resolve discrepancies, engaging with customers when needed
• Produce and distribute regular order status reports, dashboards, and KPIs
• Support compliance and audit efforts through meticulous documentation
• Improve the order-to-cash cycle using data-driven insights and best practices

Required Qualifications

• Bachelor's degree in Business, Supply Chain, Data Analytics, or a related field
• 2+ years of experience in order management, operations analysis, or a similar role
• Proficient in Microsoft Excel, Google Sheets, and visualization tools (Power BI, Tableau)
• Hands-on experience with ERP/CRM platforms (SAP, NetSuite, Salesforce preferred)
• High attention to detail with excellent time management skills
• Strong analytical, problem-solving, and communication skills
• Knowledge of supply chain and procurement processes
• Familiarity with SQL or scripting for data analysis is a plus
• Experience with process improvement or automation initiatives is advantageous

Benefits & Perks

• HMO coverage available in eligible locations
• Permanent work-from-home setup
• Immediate hiring
• Steady freelance engagement