Major Account Executive, Enterprise
Job Description
Overview
At Ezee Fiber, our value lies in delivering Speed, Simplicity, and Service in everything we do. We empower our employees to move fast, work smart, and serve customers with excellence. Whether in the field, in the office, or behind the scenes, every team member plays a vital role in helping us provide fast, reliable, and straightforward connectivity solutions to the communities we serve. We are committed to building a culture of accountability, innovation, and customer focus—where everyone contributes to making Ezee Fiber the easiest and most trusted fiber provider in the industry.
Responsibilities
The Major Account Executive, Enterprise is responsible for acquiring, managing, and expanding Ezee Fiber's largest and most strategic enterprise customers. This role serves as a trusted business advisor to executive-level decision makers and is accountable for driving significant revenue growth through complex, multi-location, multi-service technology solutions. The Major Account Executive leads highly strategic sales opportunities from prospecting through contract execution while developing long-term executive relationships that position Ezee Fiber as the preferred telecommunications partner.
Qualifications
- Manage and grow an assigned portfolio of major accounts within the Houston market, ensuring ongoing satisfaction, retention, and revenue expansion.
- Develop and maintain strong, long-term relationships with key decision-makers, stakeholders, and influencers at each client organization.
- Conduct needs assessments to understand clients’ business goals, operational challenges, and technology requirements, and recommend tailored solutions that align with their objectives.
- Identify and pursue opportunities for upselling, cross-selling, service upgrades, and contract renewals within existing accounts.
- Collaborate cross-functionally with Sales Engineering, Customer Success, Product, and other internal teams to ensure the successful delivery of services and a seamless client experience.
- Achieve or exceed established sales goals and performance metrics, including monthly, quarterly, and annual revenue targets and KPIs.
- Maintain accurate and up-to-date account information in CRM-System (e.g., Salesforce), including activity logs, forecasts, pipeline status, and customer interactions.