Tele Triage Registered Nurse

Position Overview

Starting Point Nursing Services is seeking anRN Tele-Triage (Fully Remote)professional with a compact state RN licensure. Start Date: 1/20/25. This part‐time role has 3 positions available immediately.

Updated Available Schedules:

• Thursday, Friday, and Saturday: 6–10a & 4–8p Central (24 hours)
• Monday, Tuesday, Wednesday & Sunday: 11p–6a Central (26 hours)
• Thursday, Friday, Saturday: 11p–6a Central (19.5 hours)

Key Responsibilities

• Monitor assigned phone lines during service hours to ensure timely response for caller needs.
• Triage all symptom‐based calls and provide recommendations according to approved triage protocols.
• Assess patients’ severity of symptoms and refer to the appropriate setting or level of care.
• Document in real time all care-related recommendations and notify local operations of triage supports and outcomes.
• Initiate contact with acute care settings to coordinate services for clients in the ED/Hospital and aid in discharge planning.
• Coordinate medication orders with the assigned pharmacy and update MAR/QuickMar for proper administration.
• Manage prior authorizations ensuring timely documentation and submission to the assigned pharmacy for billing.
• Conduct comprehensive assessments and reassessments for persons served as assigned.
• Develop and update care plans in collaboration with operations, securing physician orders as needed.
• Communicate with beneficiaries via phone, text, online chat, or email.
• Ensure compliance with state, local, and payer requirements through diligent documentation reviews.
• Provide coaching and education regarding the health and well-being of persons served.
• Participate in performance improvement activities and maintain current clinical knowledge through internal/external training.
• Record actions in the Nurse’s Notes or Service Delivery Log accurately.
• Maintain a timesheet log for weekly productivity management submission to the supervisor.
• Notify each practice, physician, and/or managed care client of all patient encounters prior to office opening.
• Alert designated leadership of any operational concerns.
• Actively participate in required meetings and committees (e.g., IDT, HRC, Safety/Quality, and annual treatment plan meetings).

Required Qualifications

• Degree or certification from an accredited school of nursing.
• Current licensure as a Registered Nurse in the state of practice, in good standing; must have a compact state RN license.
• Clinical experience providing services and supports to individuals with intellectual and developmental disabilities, home health, or hospice patients.
• Minimum of two years’ experience in Home Health nursing.

Compensation

• Salary Range: USD $30.00 - $35.00 / Hour

About Our Company

Starting Point Nursing Services is staffed 100% by remote Registered Nurses trained to support the Post-Acute Continuum. Our 24/7 On-Call and Triage team collaborates with Physician Practices, Home Health Agencies, Intellectual Disability Providers, and Assisted Living Providers to deliver remote physical/chart assessments, predictive care modeling, clinical programming interventions for high-risk populations, emergent care coordination, and case management. For more information, please visit www.startingpointnursing.com.