Entry-Level Marketing Position

Position Overview

The Associate Service Specialist plays a critical role in an emerging area of our business, integral to our mission to revolutionize the pharmaceutical industry’s approach to physician engagement. At HCP Concierge, an early stage company experiencing rapid and consistent growth over the past 5+ years, team members enjoy exceptional career growth in a meritocratic environment. This role involves traveling to physicians’ offices within an assigned territory centered in Manhattan, NY, where you will provide pharmaceutical resources and information, establish ongoing relationships, and support our service-oriented selling model.

Key Responsibilities

• Understanding customer business objectives and serving as the primary contact for HCPs at HCP Concierge.
• Operating ethically and in accordance with company processes and policies.
• Achieving mastery of information through ongoing training and certification (both written and verbal).
• Managing your territory by calling on a range of HCPs in targeted physician offices.
• Distributing and managing resources within guidelines provided by management.
• Developing and maintaining in-depth market and customer knowledge.
• Treating the territory as a business to achieve call plans and maintain high customer satisfaction.
• Establishing and managing high-quality customer relationships.
• Executing customer call plans and following up on customer requests.
• Complying with company reporting requirements.
• Adhering to all company and industry guidelines and regulations.

Required Qualifications

• Associate’s or Bachelor’s degree from an accredited institution (preferred).
• Strong interpersonal skills and excellent verbal communication.
• High attention to detail and outstanding organizational skills.
• Ability to work independently and achieve results with a strong work ethic.
• Professional and proactive demeanor.
• Reside locally within the assigned territory.
• Valid driver’s license with a safe driving record.
• Proficiency in using technology for business purposes.
• Core Competencies: Action Oriented, Problem Solving, Priority Setting, Intellectual Horsepower, Drive For Results, and Dealing With Ambiguity.

Benefits & Perks

• Base Salary:$50,000 per year.
• Company Car Program:Option to choose between a company fleet car (with fuel, maintenance, and insurance provided) or a reimbursement program (car allowance of $500 per month plus $0.25 per business mile, with personal vehicle maintenance and insurance responsibility).
• Bonus:Up to 10% of salary annually.
• Salary Escalation Guarantee.
• Benefits:Health, Vision, and Dental coverage.
• 401K Plan:Eligible after 9 months with a generous employer matching contribution.
• Opportunities for growth and advancement in a meritocratic environment that rewards high performance with new challenges, career, and compensation growth.
• Additional perks include 401(k), 401(k) matching, Dental insurance, Health insurance, Paid time off, Parental leave, and Vision insurance.
• Supplemental Pay:Bonus opportunities.