Customer Service Representative and Sales (Salary + Commission)
Monstera Talent7 months ago
San Diego, California, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Join our dynamic team as a Customer Service Representative and Sales professional in San Diego, CA. If you are passionate about delivering exceptional customer service, skilled at problem-solving, and eager to provide creative solutions, this role is for you. Work in a vibrant city known for its beaches, culture, and community impact while growing your career in an innovative and collaborative environment.
Key Responsibilities
- Exceptional Customer Service: Provide outstanding in-person support to customers, ensuring a welcoming and helpful experience.
- Efficient Issue Resolution: Promptly address customer inquiries and resolve issues related to events and services.
- Creative Problem-Solving: Assist customers with unique requests and offer detailed information about promotional events.
- Customer Management: Process new customer information and maintain accurate records.
- Product and Service Support: Enhance the overall customer experience with comprehensive support for our offerings.
Required Qualifications
- Experience: Prior customer service experience is ideal but not essential; passion and potential are valued.
- Passion for Service: A genuine enthusiasm for delivering excellent customer service is a must.
- Communication Skills: Strong verbal and interpersonal skills are essential for success.
- Creative Thinking: Ability to provide inventive solutions to unique challenges.
- Event Enthusiasm: Eagerness to contribute to the success of promotional events.
Benefits & Perks
- Competitive Compensation: Enjoy a starting salary of $920.00 per week paid weekly, with uncapped commission opportunities.
- Flexible Schedule: Benefit from scheduling options designed to accommodate your lifestyle.
- Team Events: Participate in activities that foster camaraderie and connection.
- Career Advancement: Take advantage of ongoing training, on-the-job learning, professional development assistance, and a referral program.
Required Skills
Event Coordination
Customer Service
Customer Management
Creative Problem-Solving
Sales
Communication
Issue Resolution