Customer Service Representative and Sales (Salary + Commission)

Monstera Talent7 months ago
San Diego, California, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Join our dynamic team as a Customer Service Representative and Sales professional in San Diego, CA. If you are passionate about delivering exceptional customer service, skilled at problem-solving, and eager to provide creative solutions, this role is for you. Work in a vibrant city known for its beaches, culture, and community impact while growing your career in an innovative and collaborative environment.

Key Responsibilities

  • Exceptional Customer Service: Provide outstanding in-person support to customers, ensuring a welcoming and helpful experience.
  • Efficient Issue Resolution: Promptly address customer inquiries and resolve issues related to events and services.
  • Creative Problem-Solving: Assist customers with unique requests and offer detailed information about promotional events.
  • Customer Management: Process new customer information and maintain accurate records.
  • Product and Service Support: Enhance the overall customer experience with comprehensive support for our offerings.

Required Qualifications

  • Experience: Prior customer service experience is ideal but not essential; passion and potential are valued.
  • Passion for Service: A genuine enthusiasm for delivering excellent customer service is a must.
  • Communication Skills: Strong verbal and interpersonal skills are essential for success.
  • Creative Thinking: Ability to provide inventive solutions to unique challenges.
  • Event Enthusiasm: Eagerness to contribute to the success of promotional events.

Benefits & Perks

  • Competitive Compensation: Enjoy a starting salary of $920.00 per week paid weekly, with uncapped commission opportunities.
  • Flexible Schedule: Benefit from scheduling options designed to accommodate your lifestyle.
  • Team Events: Participate in activities that foster camaraderie and connection.
  • Career Advancement: Take advantage of ongoing training, on-the-job learning, professional development assistance, and a referral program.

Required Skills

Event Coordination
Customer Service
Customer Management
Creative Problem-Solving
Sales
Communication
Issue Resolution