Business Operations Manager, EPS (Energy and Renewables) - Full-time

Position Overview

CBRE's Energy Procurement Services team, part of the CBRE Energy and Renewables Group, specializes in brokering energy (electric power and gas) supply contracts and developing customized energy procurement strategies. Our mission is to simplify the complexity of energy markets, helping clients save money, reduce risks, improve budget accuracy, and cut emissions.

We are seeking a detail-oriented Business Operations Manager to support the operational backbone of our team. This role combines financial operations, process management, and stakeholder coordination to ensure seamless execution of client engagements and supplier relationships. You will manage invoicing workflows, budget reconciliation, and organizational systems while serving as a key liaison between internal teams, clients, and energy suppliers. Our dynamic, start-up culture emphasizes innovation and agility.

Location: Metro Chicago preferred; Metro NYC & remote considered. Travel: Up to 15%.

Key Responsibilities

• Oversee invoicing processes with energy suppliers ensuring accurate and timely billing; reconcile budgets and track financial performance across client engagements.
• Coordinate commission calculations and payment processing and maintain financial records and documentation for audit compliance.
• Serve as the primary operational contact for energy supplier relationships by managing contract documentation, tracking supplier performance, and resolving billing discrepancies.
• Interact with clients on matters including contract administration, billing inquiries, account management, and support client onboarding.
• Create and maintain standard operating procedures, workflow documentation, and organizational systems to enhance team efficiency and drive process improvement.
• Maintain comprehensive databases for client accounts, supplier contracts, pricing data, and deal tracking while ensuring data integrity.
• Support contract execution processes by tracking key milestones, coordinating with legal and compliance teams, and managing contract renewals and amendments.
• Facilitate collaboration between business development, client service teams, and supplier partners, including coordinating internal meetings and follow-ups.
• Develop and maintain operational dashboards and performance metrics to track deal flow, revenue forecasts, and overall business indicators.

Required Qualifications

• Authorization to work in the United States without visa sponsorship now or in the future.
• Bachelor’s degree or equivalent relevant experience.
• 2+ years of experience in business operations, financial operations, or operations management, preferably within the energy industry or professional services.
• Strong understanding of invoicing, billing processes, and budget management.
• Experience coordinating with external vendors, suppliers, or service providers.
• High proficiency in Microsoft Office products including advanced Excel skills for financial tracking and analysis.
• Exceptional organizational skills with strong attention to detail and ability to manage multiple priorities.
• Excellent written and verbal communication skills for professional interactions with clients, suppliers, and internal stakeholders.
• Self-directed work style with the ability to anticipate needs, solve problems independently, and take ownership of outcomes.

Preferred Qualifications

• Experience with CRM systems or database management tools.
• Familiarity with energy markets or energy procurement.

Benefits & Perks

• Compensation: $90,000 - $110,000 annually plus a discretionary bonus based on CBRE’s applicable benefit program.
• 401(K)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance