Regional Field HR Manager

Position Overview

The HR Business Partner serves as a consultant to Restaurant Operations on employee related issues and will make recommendations to effectively resolve problems. They will recommend solutions using judgment that is consistent with standards, practices, policies, procedures, regulation and/or employment law. A successful HR partner will act as an employee champion and change agent. The HR Business Partner will assess and anticipate HR-related needs and communicate these proactively with operations, training, and senior management. They formulate partnerships across the organization to deliver value added service to restaurant operations employees that reflect the strategic objectives of Smashburger.

Key Responsibilities

• Respond to and investigate any formal employee or external party matters.
• Ensure restaurants maintain compliance with federal and state regulations concerning employment, including Fair Labor Standards Act (FLSA), Form I-9 training and audits, and e-verify program maintenance.
• Assist the field restaurant managers in response to notification of unemployment claims.
• Assist in recruitment efforts for all restaurant management and corporate office employees; write and place advertisements; conduct new-employee orientations.
• Manage all aspects of the company background check process for restaurant locations, including process improvements, vendor relations, response time, and adherence to Fair Credit Reporting Act requirements.
• Assist in handling employee relations, progressive discipline, and performance management processes.
• Recommend improved processes, policies, and procedures to streamline the efficiency of the department and services provided to restaurant operations and the Support Center.
• Administer various human resources plans and procedures for all company personnel; assist in development and implementation of personnel policies and procedures; maintain the employee handbook and policies and procedures manual.
• Conduct exit interviews in the absence of the supervisor.
• Perform other related duties as required and assigned.