Perioperative Scheduler-20986

Position Overview

Location: Chicago, Illinois. Business Unit: Rush Medical Center. Hospital: Rush University Medical Center. Department: Int Med Gastroenterology PBC. Work Type: Full Time (Total FTE between 0.9 and 1.0). Shift: Shift 1. Work Schedule: 8 Hr (8:00 AM - 4:30 PM).

Under the direction of the Operations Manager, the Perioperative Scheduler performs a variety of support services to coordinate surgical patient scheduling. Acting as a liaison between patients, department staff, and RUMC OR teams, this role exemplifies the Rush mission, vision, and values while adhering to established policies and procedures.

Compensation: Pay Range: $17.63 - $27.77 per hour.

Key Responsibilities

• Schedules, reschedules, or cancels surgical appointments.
• Communicates with surgical candidates to set up appointments, provide pre-operative information, clarify surgical timelines, and address insurance-related questions.
• Coordinates the surgical scheduling information flow into and out of the clinic while maintaining direct communication with key OR staff.
• Contacts outside agencies to retrieve insurance preauthorization and other necessary medical documentation.
• Manages calls courteously, updates the electronic medical record appropriately, and performs various office duties including document preparation, filing, and fax management.
• Collaborates as part of the surgical scheduling team and assists medical staff as directed by management.
• Exemplifies professionalism in all communications with departmental, clinical, and external contacts.

Required Qualifications

• High School Diploma.
• Manual dexterity, effective communication skills, precision, and accuracy.
• Intermediate knowledge of Microsoft Office Suite; Epic software knowledge is an advantage.
• Ability to communicate effectively with patients and all levels of staff.
• Proven ability to manage multiple tasks simultaneously while working individually or as part of a team.

Preferred Qualifications

• Certified Medical Assistant experience.
• At least three years of medical office experience.
• Experience with obtaining prior authorizations and understanding insurance authorization processes.

Benefits & Perks

• Exceptional rewards and benefits. Learn more at the Rush benefits page.