IT Help Desk Tier 2+ Specialist
Resolution Technologies, Inc.6 months ago
Stone Mountain, GA, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Job Overview
A leading technology solutions provider is looking for a Service Desk Analyst in Georgia. The successful candidate will support end-user hardware and software, ensuring smooth operation of IT resources.
Required Qualifications
- Bachelor’s degree in IT
- Troubleshooting skills
- Strong communication abilities
Your Responsibilities
- Configuring new IT assets
- Providing support on various technologies
Additional Information
The role demands excellent organizational skills and the ability to handle emergency issues outside of normal working hours.
Required Skills
Ability to handle emergency issues
Excellent organizational skills
Strong communication skills
Configuration of IT assets
Troubleshooting hardware and software issues