Team Lead - Now Hiring
Original ChopShop12 months ago
Mesa, AZ, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
About Us: The first Original ChopShop opened in 2013 to provide a warm, welcoming place for people eager to serve good-tasting, nutritious food and to make our busy guests feel comfortable. Our Philosophy? Good food makes people happy and if you’re happy, we’re happy.
Key Responsibilities
- You will be responsible for “Chop’n up Shop.” This means creating uncompromising food experiences in a fast, friendly, accurate, and clean environment.
- Leading each shift with purpose as the values role model and brand ambassador.
- Proactively building a starting line-up and bench of ChopShop team members who embody our culture and have potential to grow within our shops.
- Fostering a collaborative, people-first environment by celebrating team wins, setting priorities, and delivering consistent, honest feedback.
- Engaging with the local community through creativity and executing the ChopShop brand/sales marketing and community involvement initiatives.
- Driving shop sales and financial goals by cultivating team ownership and removing obstacles to success.
- Modeling all food safety and security practices and ensuring consistent adherence by shop team members.
- Communicating openly, sharing ideas, and finding solutions that help make the shops great.
- Leading exceptional food, service, and facility standards through strong BOH and FOH accountability.
- Addressing performance and conflict issues swiftly through effective communication.
- Creating memorable dining experiences by exceeding guest expectations.
Required Qualifications
- Strong desire to add value and to contribute more to the team than taken.
- Seeks out opportunities that positively impact the well-being of the team, guests, and business.
- Willing to go the extra mile to care for guests and colleagues with a reputation for strong leadership.
- Understands the value of never settling and demonstrates a commitment to outstanding results.
- Believes that diversity enriches experiences and has the ability to connect and influence others.
- 1-3 years of restaurant management experience; prior kitchen experience is a plus.
- Possesses strong decision-making skills.
Benefits & Perks
- Leadership growth opportunities
- Discounted meals on and off shift
- Experience Fund – rewards team members on their anniversary with fun and memorable experiences
- Health, dental, and vision coverage eligibility
- Tickets at Work – discounts to theme parks, attractions, and shows nationwide
- Employee Assistance Program
- Instant Pay
- 401k with Company match
- Paid time off
Required Skills
financial goal orientation
restaurant management
decision making
food safety
customer service
community engagement
leadership
team building