Team Lead - Now Hiring

Original ChopShop12 months ago
Mesa, AZ, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

About Us: The first Original ChopShop opened in 2013 to provide a warm, welcoming place for people eager to serve good-tasting, nutritious food and to make our busy guests feel comfortable. Our Philosophy? Good food makes people happy and if you’re happy, we’re happy.

Key Responsibilities

  • You will be responsible for “Chop’n up Shop.” This means creating uncompromising food experiences in a fast, friendly, accurate, and clean environment.
  • Leading each shift with purpose as the values role model and brand ambassador.
  • Proactively building a starting line-up and bench of ChopShop team members who embody our culture and have potential to grow within our shops.
  • Fostering a collaborative, people-first environment by celebrating team wins, setting priorities, and delivering consistent, honest feedback.
  • Engaging with the local community through creativity and executing the ChopShop brand/sales marketing and community involvement initiatives.
  • Driving shop sales and financial goals by cultivating team ownership and removing obstacles to success.
  • Modeling all food safety and security practices and ensuring consistent adherence by shop team members.
  • Communicating openly, sharing ideas, and finding solutions that help make the shops great.
  • Leading exceptional food, service, and facility standards through strong BOH and FOH accountability.
  • Addressing performance and conflict issues swiftly through effective communication.
  • Creating memorable dining experiences by exceeding guest expectations.

Required Qualifications

  • Strong desire to add value and to contribute more to the team than taken.
  • Seeks out opportunities that positively impact the well-being of the team, guests, and business.
  • Willing to go the extra mile to care for guests and colleagues with a reputation for strong leadership.
  • Understands the value of never settling and demonstrates a commitment to outstanding results.
  • Believes that diversity enriches experiences and has the ability to connect and influence others.
  • 1-3 years of restaurant management experience; prior kitchen experience is a plus.
  • Possesses strong decision-making skills.

Benefits & Perks

  • Leadership growth opportunities
  • Discounted meals on and off shift
  • Experience Fund – rewards team members on their anniversary with fun and memorable experiences
  • Health, dental, and vision coverage eligibility
  • Tickets at Work – discounts to theme parks, attractions, and shows nationwide
  • Employee Assistance Program
  • Instant Pay
  • 401k with Company match
  • Paid time off

Required Skills

financial goal orientation
restaurant management
decision making
food safety
customer service
community engagement
leadership
team building