Field-Based Customer Success Specialist

Job Title: Customer Success Representative

Aptive Diagnostics in Metro Atlanta is seeking a Customer Success Representative to serve as the primary liaison with healthcare facilities across a 100-mile radius. The role is field-based, focusing on education, training, and ensuring an exceptional client experience.

You will build relationships with directors and nursing staff, train staff on specimen collection and Aptive Portal workflows, and document visits. Travel daily, with visits typically 9:00 AM-4:00 PM.