Work From Home-Online- Hotel Reservationist/Entry Level
Destination Knot10 months ago
Houston, TX, United States
Remote
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
We are seeking a dependable, entry-level Online Hotel Reservationist to assist in handling hotel bookings for our travel clients. This work-from-home position is ideal for someone looking to break into the travel industry, enjoys helping others, and is detail-oriented. You will be trained to manage hotel reservation requests, supplier platforms, and client preferences.
Key Responsibilities
- Search and recommend hotel accommodations based on client preferences and travel dates
- Assist with quoting, reserving, and confirming hotel stays
- Coordinate with hotel partners to secure the best available options
- Track reservation details, deadlines, and changes
- Provide outstanding support and timely follow-up to clients
- Maintain accurate booking records and client preferences
Required Qualifications
- High attention to detail and customer service mindset
- Comfortable working with email and online booking systems
- Good communication and organizational skills
- Ability to work independently and follow provided training
- No prior travel or hospitality experience required—training included
Preferred Qualifications
- Enthusiasm for travel is a plus
Benefits & Perks
- 100% remote with a flexible work schedule
- Personalized onboarding and ongoing mentorship
- Entry-level position with income potential based on project and performance contributions
- Access to exclusive hotel rates and travel perks after training
- Opportunities for advancement into planning or client-facing travel roles
Required Skills
online booking systems
attention to detail
communication
organizational skills
customer service
email proficiency