Medical Assistant / Patient Care Team Member

Position Overview

Join Our Team at Chicago Cosmetic Surgery and Dermatology (CCSD) and Chicago Cosmetic Surgery and Research. We are searching for motivated, emotionally invested, and passionate individuals committed to lifelong learning and making a meaningful impact in healthcare and aesthetics. At CCSD, you’ll be part of a world-class team of board‐certified dermatologists and plastic surgeons dedicated to blending cutting-edge science with patient-centered compassion.

Key Responsibilities

• Verifies patient information by interviewing the patient, recording medical history, and confirming the purpose of the visit.
• Prepares patients for examination and sets up rooms for appropriate procedures.
• Assists providers with examinations, cosmetic procedures, and surgeries.
• Documents all patient notes in the electronic medical record (NexTech).
• Secures patient information and maintains patient confidence by safeguarding medical records and keeping information confidential.
• Responds to patient telephone inquiries.
• Maintains pathology and laboratory logs.
• Administers medications and injections as needed.
• Ensures a safe, secure, and healthy work environment by following standards, procedures, and legal regulations.
• Keeps exam rooms fully stocked by inventorying supplies, placing orders, and verifying receipts.
• Cleans and sterilizes instruments.
• Maintains equipment by following operating instructions, troubleshooting issues, performing preventive maintenance, and arranging repairs.
• Updates job knowledge by participating in educational opportunities and reading professional publications.
• Adheres to professional standards, policies, and procedures to protect the reputation of the dermatology practice.
• Maintains a professional image through proper attire and grooming.
• Performs other duties as needed.

Required Qualifications

• Ability to effectively triage patients to obtain the chief complaint.
• Excellent customer service, communication skills, and general etiquette.
• Ability to understand patient needs and concerns.
• Team-oriented mindset with the ability to work collaboratively.
• Strong multitasking skills with keen attention to detail.
• Proficiency with computers and familiarity with medical terminology.
• Knowledge of CPT and ICD-10 coding.
• High school diploma or equivalent.
• Completion of an accredited medical assistance program with eligibility to sit for the national Certified Medical Assistant (CMA) exam.
• Experience requirements: Ideally two years in a physician medical practice or a minimum of 1 year in either cosmetic or general dermatology; new graduates are welcome to apply.

Preferred Qualifications

• Prior experience in dermatology or plastic surgery is preferred.
• Candidates with a passion for healthcare and aesthetics who are eager to grow are encouraged to apply.

Benefits & Perks

• Generous Medical coverage: Up to 75% of employee medical premiums covered by the practice.
• Dental and Vision Insurance: Optional plans available to ensure your health is a top priority.
• 401K With Match: Up to 4% employer match to help secure your financial future.
• Work-Life Balance: No weekends required, with potential for a four-day work week.
• Product & Service Discounts: Enjoy discounts on skincare products and treatments.
• Complimentary cosmetic points that can be redeemed for free services.
• Free Skincare Products: Frequent complimentary products from Chicago Skin Science.
• Skincare Education: Ongoing opportunities to expand your expertise in skincare, health, and aesthetics.
• A close-knit, supportive team environment that fosters collaboration and camaraderie.