Commercial Lines Account Executive

Position Overview

Since the 1970's, our family-owned business has been committed to providing exceptional services. We are currently seeking a dedicated and detail-oriented Commercial Lines Account Executive to become a valued member of our team. In this role, you will be responsible for managing client accounts, providing exceptional customer service, and ensuring that all insurance needs are met efficiently. The ideal candidate will possess strong communication skills and have a solid understanding of commercial insurance products including Excess and Surplus Markets.

Key Responsibilities

• Manage and service a portfolio of commercial lines insurance accounts across Standard and hard-to-place E&S markets.
• Provide exceptional customer service by addressing inquiries and resolving issues in a timely manner.
• Process renewals, endorsements, cancellations, and new business applications accurately and efficiently.
• Identify opportunities to cross-sell and up-sell additional coverage to existing clients.
• Collaborate with insurance carriers to obtain quotes, resolve issues, and ensure seamless service.
• Maintain accurate and organized client files and interactions in our agency management system.

Required Qualifications

• IL Property & Casualty license required.
• Bilingual (English and Spanish) is required.
• Strong knowledge of commercial lines insurance products and coverages. These include liability insurance, workers compensation, commercial auto, property insurance, specialty and E&S products among others.
• Proven background in customer service with the ability to communicate effectively across diverse audiences.
• Exceptional organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in agency management systems (AMS360 preferred) and Microsoft Office products is a plus.
• Excellent communication, problem-solving and organizational skills.
• Punctuality and reliability are essential for success in this role.

Benefits & Perks

• Salary: $50,000.00 - $65,000.00 per year
• Location: In person
• Schedule: Full-time position, No weekends
• 401(k) matching
• Paid time off (PTO) and paid holidays
• Simple IRA with company match
• Supportive and collaborative team environment