IT Help Desk Tech

Position Overview

Join Our Growing IT Team at Cybertron! Are you passionate about technology and love solving challenges? Do you thrive in a fast-paced, team-friendly environment? Cybertron is a growth-focused IT Services Provider based in Wichita. We manage and support our clients’ technology infrastructure while delivering top-tier customer service. Our diverse client base ensures every day is fast-paced, exciting, and full of opportunities to learn and grow. If you're a problem solver who enjoys working with technology and collaborating with a supportive team, we’d love to hear from you!

Key Responsibilities:

• Manage and support clients’ technology infrastructure while delivering outstanding customer service.
• Collaborate with team members to expand knowledge and continuously improve skills.

Required Qualifications:

• Strong written and verbal communication skills
• Excellent interpersonal skills with a focus on building relationships, active listening, and asking the right questions
• Attention to detail with strong documentation and multitasking abilities
• A technical background with a genuine interest in IT
• A team player who enjoys mentoring and learning from others
• A problem solver who embraces challenges and learning opportunities

Preferred Qualifications:

• Windows 10
• Network Printers & Deployment
• LAN & WAN Networking
• General Hardware & Software Troubleshooting
• Windows Server 2019
• Office 365 & Exchange Administration
• Active Directory & Group Policy
• Hyper-V and/or VSphere/ESXi

Benefits & Perks

• Bonus based on performance
• Health insurance
• Training & development
• Competitive salaries
• Generous performance bonuses
• 401k
• Paid holidays & PTO