Personal Financial Representative

Position Overview

Salal Credit Union of Seattle, WA is seeking a full-time Personal Financial Representative at our Tukwila Branch. In this role, you serve as both a teller and a personal banker—providing quality customer service, assisting members with their financial needs, and helping them achieve their financial goals. You will be responsible for selling and cross-selling products and services while processing account transactions in a friendly, professional manner. You will also support loan applications and maintain organized member records. Work schedule is 40 hours per week, Monday through Friday (8:30 AM – 5:30 PM) with some Saturday hours.

Key Responsibilities

• Serve as the face of the credit union by assisting members with both teller and personal banking functions.
• Sell and cross-sell products and services to meet sales goals.
• Organize member documents and process account paperwork accurately and in a timely manner.
• Assist with loan applications by interviewing consumers and processing applications per guidelines.
• Maintain an up-to-date working knowledge of all products and services offered.

Required Qualifications

• Training is provided; enthusiasm to learn and start a career in banking is essential.
• 1+ years of successful sales and customer service experience is desired.
• Strong customer service skills with an ability to interact positively with co-workers, management, and the public.
• Ability to balance multiple tasks and manage time efficiently.
• Excellent verbal and written communication skills.
• A proactive sales mindset paired with a genuine service orientation.

Benefits & Perks

• Competitive compensation: Base hourly salary of $19.98 - $27.97 (typically between $23.00 - $25.50) plus the potential to earn variable compensation (estimated annual earnings up to 10% of base salary).
• Comprehensive healthcare benefits: Including health, dental, and vision insurance with high deductible options and HSA contributions.
• 15 days of vacation, 12 days of sick time, and 2 floating holidays (after 90 days of employment).
• Paid holidays as per the Federal Reserve calendar.
• Tuition reimbursement.
• 401(k) plan with pre-tax and post-tax (Roth) options plus company matching after 6 months.
• Charitable contribution matching and monthly transportation subsidy (if eligible).
• Company-paid life, AD&D, and long-term disability insurances, with additional voluntary options available.