Work From Home-Online Hotel Coordinator-Entry Level

Destination Knot9 months ago
Seattle, WA, United States
Remote
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Destination Knot is a travel planning company dedicated to creating unforgettable experiences for every type of traveler. From romantic getaways and family vacations to group trips and business stays, we provide personalized hotel and resort booking services with care and attention to detail. We are seeking a motivated and detail-oriented Online Hotel Coordinator to join our remote team in an entry-level role. You will assist clients in researching and booking hotel accommodations, respond professionally to inquiries, manage reservation details, and maintain accurate client records.

Salary: $40,000 - $60,000 a year

This remote position offers a flexible work environment, ideal for self-motivated individuals ready to launch their career in the travel industry.

Key Responsibilities

  • Assist clients in researching and booking hotel and resort accommodations
  • Respond to inquiries via email, phone, or chat in a timely, professional manner
  • Review client preferences to recommend suitable lodging options based on budget, location, and travel dates
  • Manage reservation details and updates using booking tools and systems
  • Maintain accurate client records and documentation
  • Support post-booking needs such as changes, special requests, or follow-up questions
  • Stay informed on current travel trends, hotel promotions, and destination offerings

Required Qualifications

  • No prior travel industry experience required – training provided
  • Strong communication and customer service skills
  • Organized, dependable, and detail-oriented
  • Comfortable working remotely and managing tasks independently
  • Tech-savvy with basic knowledge of online platforms (booking systems a plus)
  • Must be 18 years or older with reliable internet access and a computer
  • Passion for travel and helping others plan great experiences

Benefits & Perks

  • Remote, flexible work environment
  • Entry-level onboarding and continuous training
  • Supportive team and professional development opportunities
  • Access to industry tools and hotel booking platforms
  • Travel perks and performance-based incentives

Required Skills

customer service
tech-savvy
online booking systems
remote work management
organizational skills
communication
attention to detail