Japanese Key Account Quality Manager
Minth North Americaabout 1 year ago
Wixom, Michigan, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Our team is expanding and looking to add a Japanese Key Account Quality Manager at a fast-growing global company in the automotive sector. In this role, you will align with THK333 Group's strategy, collaborate closely with business units to support quality strategy execution for key Japanese clients, and lead the localization of customer quality management.
Key Responsibilities
- Grasp client's global quality strategy and coordinate integration of group, BU, and factory resources to ensure sustained controllability of product quality risks.
- Interface with key clients on quality strategy, monitoring performance, mitigating risks, and achieving quality targets.
- Resolve urgent quality issues and cross-BU gaps; coordinate organizational collaboration, audit responses, and corrective actions; conduct quality competency training.
- Deploy and refine internal QMS frameworks compliant with industry standards and client specifications.
- Lead group-wide quality-client engagement initiatives to drive continuous improvement in customer satisfaction.
- Support rapid response and problem resolution for Japanese clients in the Americas region.
Required Qualifications
- Bachelor's degree or above, with priority given to quality management or mechanical-related majors.
- 5+ years in Quality/Project management experience (Mech. Eng. or Auto Parts), with Japanese client experience preferred.
- English proficiency as the working language; Japanese/Korean proficiency is a plus.
Preferred Qualifications
- Familiarity with automotive/component industry standards.
- Familiarity with product development and manufacturing processes.
- Familiarity with Japanese client quality evaluation systems.
- Expertise in quality management tools and methodologies.
- Highly responsible, proactive, and resilient under pressure with strong resource coordination skills.
- Highly collaborative with strong organizational, coordination, adaptability, customer insight, and effective time management skills.
Benefits & Perks
- International development platform
- Dynamic and efficient team
- All-round personal improvement
- Personalized humanistic care
- Diversified working atmosphere
- Modern office setting
- Competitive compensation package
Required Skills
Quality Strategy Execution
Customer Satisfaction Improvement
Manufacturing Processes
Japanese Client Coordination
Cross-functional Collaboration
Quality Management
Risk Mitigation
Automotive Industry Standards
Project Management