Position Overview

The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving without delays. This role is ideal for individuals who want to learn the industry from the ground up and eventually transition into becoming an Independent Freight Dispatcher.

Key Responsibilities

• Provide drivers with updated instructions, addresses, and appointment times.
• Track ETAs, delays, breakdowns, and HOS considerations to support driver & dispatch operations.
• Confirm pickup and delivery appointments while monitoring load status and documentation.
• Upload paperwork into the TMS and maintain accurate load notes including detention, layover, and TONU details.
• Communicate status updates and changes to brokers, shippers, and customers professionally.
• Manage scheduling to prevent overscheduling and tight back-to-back appointment windows.

Required Qualifications

• Clear communication skills
• Strong attention to detail
• Ability to multitask under pressure
• Strong organizational skills
• Basic familiarity with load boards/TMS (training available)

Benefits & Perks

• Compensation: $865–$1,195 per week (Equivalent annual range: $45,000–$62,000)
• 100% Work-From-Home setup
• Flexible hours
• A great stepping stone for those aiming to transition into dispatching roles