Patient Services Rep
Hillcrest Healthcare System11 months ago
Tulsa, OK, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Join our team as a day shift, full-time, Dermatology Patient Services Rep in Tulsa, OK. This role at Utica Park Clinic, a multi-specialty medical group, involves customer service, insurance verification, registration, payment collection, data entry, and referrals – all in support of quality patient care.
Key Responsibilities
- Provide exceptional customer service by greeting patients and visitors, assessing their needs, and assisting them in a timely, courteous manner.
- Manage patient flow including ensuring medical record availability, scheduling physician/provider appointments, and maintaining appointment schedules.
- Perform insurance verification, registration, payment collection, data entry, and referrals accurately.
- Answer telephone calls promptly in a customer-friendly manner.
- Uphold the policies and procedures of Hillcrest Healthcare System while consistently being a dependable team player.
Required Qualifications
- High School Diploma or GED
Benefits & Perks
- Career Growth Opportunities – Empowering you with resources to succeed.
- Tuition Assistance – Supporting your education and development.
- Paid Time Off & Comprehensive Health Benefits – Prioritizing your well-being.
- People-First Culture & Advanced Technology – Creating a supportive environment and enhancing patient care.
Required Skills
payment collection
data entry
customer service
appointment scheduling
communication
multitasking
teamwork
insurance verification
patient registration