Healthcare Senior Business Analyst

Position Overview

Join Arizona’s largest, most prominent not-for-profit hospice, serving the valley since 1977. Hospice of the Valley is a national leader in hospice care serving the Phoenix metropolitan area, where compassionate, skilled professionals drive our mission and culture of caring. As a Senior Business Analyst (BA), you will serve as a strategic liaison between key business stakeholders and the Information Systems department. In this role you will work closely with teams across the organization, ensuring that business needs are transformed into clear, testable requirements and executed with precision.

Location: Hospice of the Valley · Information Services
Schedule: Full Time 40 hrs/week, Day Shift, 8am - 5pm

Key Responsibilities

• Serve as an analyst and, when needed, as a subject matter expert for various projects.
• Collaborate with enterprise-wide business customers and IT senior management to understand business issues and manage reporting information systems.
• Provide functional and technical expertise for the development of complex enterprise-wide information system solutions.
• Establish relationships with customers, IT colleagues, contractors, vendors, and consultants to influence strategic IT initiatives while managing expectations.
• Work with team members to define problems and capture stakeholder needs effectively.
• Collaborate with development teams to ensure projects remain focused on defined scope.
• Transform business needs into detailed requirements that can be tested and implemented.
• Assist IS leadership with Business Analysis Planning and Monitoring activities, including stakeholder identification and progress assessment.
• Document as-is and to-be business processes in collaboration with stakeholders and teams.
• Develop, write, and communicate business requirements documentation and secure appropriate stakeholder sign-off.
• Support the solution selection process through vendor research, RFP development, demonstrations, and selection criteria formulation.
• Facilitate requirements reviews with impacted stakeholders from various business functions and IT groups.
• Collaborate with IS leadership on initial budget estimates and resource planning for solution implementation.
• Oversee system and integration testing to ensure solutions meet defined requirements.
• Manage user acceptance testing and obtain sign-off from business customers.
• Monitor change management initiatives, assess organizational impacts, and report to leadership as needed.

Required Qualifications

• 5+ years of experience in a healthcare/medical environment.
• Bachelor's degree from an accredited college or university in Information Systems, MIS, or equivalent experience.
• Minimum of 6 years of experience as a business/systems analyst on business solutions analysis projects.

Preferred Qualifications

• 5+ years of experience in SDLC with a solid understanding of multiple methodologies (Waterfall, Agile, etc.).

Benefits & Perks

• Supportive work environment with a culture of caring for patients and one another.
• Competitive wages and an excellent benefit program.
• Generous Paid Time Off.
• Flexible schedules that promote work/life balance.