Senior Product Analyst

Great Gray Trust Company is hiring a Senior Product Analyst

with 5 - 10 years of experience. Based in United States - Boston, MA and with Hybrid ways of working.

Job description and responsibilities:

The Role

Great Gray is looking to add a Senior Product Analyst to our Product Management team to establish our product analytics function. You’ll be a thought partner to Product and UX – equally comfortable in a whiteboard session debating what problem to solve next as you are writing a query. You’ll work at the intersection of curiosity and rigor: helping the team ask better questions, defining what success looks like before anything ships, and measuring whether we actually got there. In doing so, you’ll play a foundational role in building the data-informed decision-making culture that will power Great Gray’s mission to transform the retirement investment industry.

Responsibilities

• Partner with Product Managers and UX designers to frame problems worth solving — translating ambiguous product questions into structured analytical investigations that inform roadmap prioritization
• Define and implement a product metrics culture: establish what "good" looks like across features and initiatives, and hold the team accountable to measuring what matters
• Develop measurement plans for new features and initiatives before they ship — including baseline definitions, success criteria, and instrumentation requirements handed off to Engineering
• Conduct deep-dive behavioral analyses to surface patterns, anomalies, and opportunities that identify new problems to solve or help design approaches to solve known problems
• Design and analyze experiments (A/B tests, holdouts) to validate product hypotheses with statistical rigor
• Build and maintain automated dashboards and reporting to monitor product health — shifting the team from reactive to proactive data use
• Collaborate with Engineering on event tracking strategy and data quality — you're the person who catches gaps before they become blind spots
• Present findings and recommendations to stakeholders at all levels with clarity and a point of view
• Complete other related duties as assigned

Requirements and qualifications:

Qualifications & Experience

• Bachelor's degree: and 5+ years of product analytics experience, preferably embedded on a product team
• Track record: of driving metric-led decision making on a product team — not just producing analyses, but demonstrably changing how a team prioritizes and ships
• Experience: partnering with Product and UX before solutions are defined: shaping how problems get framed, what success looks like, and what gets measured
• Strong SQL skills: and hands-on experience with product analytics and usability tools (Amplitude, Heap, Clarity, or similar)
• Experience with data visualization tools: (Looker, Power BI, Streamlit, or similar)
• Has built: something from scratch — a metrics framework, a tracking taxonomy, an analytics practice — in an early-stage or scaling company
• Strong communicator: who presents findings with a clear point of view
• Ability: to manage multiple high-priority initiatives in a fast-paced, dynamic environment

Your standards reflect our core values:

Growth Mindset, Disciplined Curiosity, Grit, Results Driven, Collaboration.