Receptionist/Customer Service

Front Desk Furniture Receptionist

Location: Furniture 4 Less 280 S Martin L King Blvd

Employment Type: Full-time

Department: Customer Service

About the Role

We are seeking a friendly, professional Front Desk Receptionist to join our furniture showroom team. As the first point of contact for our customers, you’ll play a crucial role in creating a welcoming atmosphere and ensuring exceptional customer service from the moment guests enter our store.

Key Responsibilities

• Greet customers warmly and professionally upon arrival
• Answer phone calls and respond to customer inquiries about furniture products, pricing, and availability
• Schedule appointments for delivery services
• Maintain organized customer files and appointment calendars
• Process payments and handle basic transaction procedures
• Coordinate with sales team and delivery personnel
• Assist with showroom organization and product information updates
• Handle customer complaints and concerns with professionalism
• Maintain a clean and organized front desk area

Required Qualifications:

• Previous customer service or receptionist experience preferred
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Proficiency with computer systems and basic software applications
• Professional appearance and demeanor
• Ability to work in a fast-paced retail environment
• Flexibility to work weekends and holidays as needed

Preferred Qualifications:

• Bilingual

Job Types:

• Full-time
• Part-time

Pay:

From: $14.00 per hour

Benefits:

• Employee discount

Work Location:

In person