Application System Analyst II, Patient Access

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"Your life - our Mission"

OSF HealthCare is dedicated to providing Mission Partners with a comprehensive and market‐competitive total rewards package that includes Benefits, Compensation, recognition and well‐being offerings focused on the whole person. Click here to learn more about benefits and the total rewards at OSF.

Compensation: Expected pay for this position is $34.57 - $40.66/hour. Actual pay will be determined by experience, skills and internal equity. This is a Salaried position.

Position Overview

About Pointcore, Inc. Pointcore serves the healthcare industry through proven excellence in key services that enable patient care including technology services (application, IT, network and cybersecurity), healthcare technology management (HTM/biomedical equipment services), supply chain, business and construction. As an extension of OSF HealthCare, a leading healthcare organization, Pointcore leverages decades of experience serving hospitals and clinics of all sizes to extend resources, share costs and utilize a common infrastructure with external clients for the benefit of patients. Learn more about Pointcore innovation by following us on LinkedIn and at Pointcore.com.

POSITION SUMMARY: The Application System Analyst II works independently to evaluate, plan, design, and configure software application systems. This role involves analyzing, testing, troubleshooting, and maintaining installed systems, supporting users, and creating documentation for system design, testing, and training. The candidate will manage customer expectations and interactions while contributing to service quality improvements. Key Responsibilities: Experience with scheduling and/or referral work queues.

Required Qualifications

• Associate's Degree with 1 year of experience in information technology or healthcare OR 3 years’ experience in information technology or healthcare.
• Other Licenses/Certifications: Required certifications for the role will be obtained within a 6-month timeframe from the hire date (limited to 3 test attempts per certification).
• Excellent interpersonal and communication skills.
• Solid computer skills, including proficiency with Microsoft software.
• Strong analytical and problem-solving skills with attention to detail.

Preferred Qualifications

• Bachelor's Degree with a concentration in Business Administration, Computer Science, Healthcare, or a related field.
• Previous work-related experience in the healthcare industry.
• Experience with key OSF applications.

Benefits & Perks

• Comprehensive and market-competitive total rewards package.
• Includes Benefits, Compensation, recognition, and well-being offerings focused on the whole person.
• Compensation: Expected pay for this position is $34.57 - $40.66/hour, based on experience, skills, and internal equity.
• This is a Salaried position.