Internet Sales Consultant
Lennar10 months ago
San Diego, CA, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
We are Lennar – one of the nation's leading homebuilders dedicated to building quality homes and delivering exceptional customer service. As an Internet Sales Coordinator at Lennar, you will play a pivotal role in generating and maintaining a sales pipeline from internet-generated leads while ensuring a “Tickled, Delighted, Happy” experience for our customers throughout the sales process.
Key Responsibilities
- Capture and convert online customer inquiries into viable sales prospects.
- Provide prompt and effective communication via email, live chat, phone, and 1-800 numbers.
- Maintain and update digital and community reference materials.
- Guide customers through the sales process, including information on products, communities, financing options, and incentives.
- Manage an Internet customer database with regular outreach regarding available homes and inventory.
- Coordinate with the Marketing team for electronic marketing distribution and keep product and community offerings current.
- Attend sales meetings, community events, and training programs.
- Work flexible hours, including weekends as needed.
Required Qualifications
- High School Diploma or equivalent; college degree preferred.
- Experience in sales, with a preference for telephone and real estate experience.
- Strong interpersonal, communication, and organizational skills; ability to work independently.
- Valid Driver’s License and reliable transportation; note that a real estate license may be required for some locations.
- Ability to work onsite at Company communities/job sites and offices, including driving customers to various communities in all weather conditions and lifting materials up to 25 pounds.
Compensation & Benefits & Perks
- Bonus Eligibility: This position may be eligible for bonuses.
- Commission Eligibility: This position may also include a commission structure.
- Robust Health Insurance: Medical, Dental, and Vision coverage are provided.
- 401(k) Retirement Plan: Enjoy a $1 for $1 Company Match up to 5%.
- Up to three weeks of vacation annually along with generous Holiday, Sick Leave, and Personal Day policies.
- Additional support with Paid Parental Leave, an Associate Assistance Plan, and an Education Assistance Program.
- Adoption Assistance of up to $30,000, Home Purchase Discounts, and a New Hire Referral Bonus Program.
At Lennar, we are committed to investing in our Associates’ well-being and professional growth while building a supportive and enriching work environment.
Required Skills
Real Estate Knowledge
Organizational Skills
Coordination
Digital Lead Management
Telephone and Email Communication
Sales
Customer Service
Communication