Internet Sales Consultant

Lennar10 months ago
San Diego, CA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

We are Lennar – one of the nation's leading homebuilders dedicated to building quality homes and delivering exceptional customer service. As an Internet Sales Coordinator at Lennar, you will play a pivotal role in generating and maintaining a sales pipeline from internet-generated leads while ensuring a “Tickled, Delighted, Happy” experience for our customers throughout the sales process.

Key Responsibilities

  • Capture and convert online customer inquiries into viable sales prospects.
  • Provide prompt and effective communication via email, live chat, phone, and 1-800 numbers.
  • Maintain and update digital and community reference materials.
  • Guide customers through the sales process, including information on products, communities, financing options, and incentives.
  • Manage an Internet customer database with regular outreach regarding available homes and inventory.
  • Coordinate with the Marketing team for electronic marketing distribution and keep product and community offerings current.
  • Attend sales meetings, community events, and training programs.
  • Work flexible hours, including weekends as needed.

Required Qualifications

  • High School Diploma or equivalent; college degree preferred.
  • Experience in sales, with a preference for telephone and real estate experience.
  • Strong interpersonal, communication, and organizational skills; ability to work independently.
  • Valid Driver’s License and reliable transportation; note that a real estate license may be required for some locations.
  • Ability to work onsite at Company communities/job sites and offices, including driving customers to various communities in all weather conditions and lifting materials up to 25 pounds.

Compensation & Benefits & Perks

  • Bonus Eligibility: This position may be eligible for bonuses.
  • Commission Eligibility: This position may also include a commission structure.
  • Robust Health Insurance: Medical, Dental, and Vision coverage are provided.
  • 401(k) Retirement Plan: Enjoy a $1 for $1 Company Match up to 5%.
  • Up to three weeks of vacation annually along with generous Holiday, Sick Leave, and Personal Day policies.
  • Additional support with Paid Parental Leave, an Associate Assistance Plan, and an Education Assistance Program.
  • Adoption Assistance of up to $30,000, Home Purchase Discounts, and a New Hire Referral Bonus Program.

At Lennar, we are committed to investing in our Associates’ well-being and professional growth while building a supportive and enriching work environment.

Required Skills

Real Estate Knowledge
Organizational Skills
Coordination
Digital Lead Management
Telephone and Email Communication
Sales
Customer Service
Communication