Marketing and Sales Assistant

Position Overview

Credence Innovations, a dynamic and thriving company specializing in promotional products, is actively seeking a dedicated Marketing and Sales Assistant to join its team. Location: Indianapolis, IN. As a pioneer in providing a diverse range of promotional items with a primary focus on new technology, Credence looks for a talented professional to manage customer interactions, process orders, and ensure exceptional service—all of which are essential to maintaining its reputation for excellence and customer satisfaction.

Equal Opportunity Disclosure: Credence is an Equal Opportunity Employer, committed to a workplace free from discrimination based on race, color, religion, sex, national origin, age, disability, or any other protected status.

Key Responsibilities:

• Accurately enter and manage orders using the company's software system.
• Provide exceptional service by efficiently meeting client needs.
• Maintain in-depth knowledge of the company's product range to offer tailored solutions.
• Address and resolve customer queries and issues in a timely manner.
• Build and sustain strong, long-lasting customer relationships.
• Collaborate with team members to ensure overall client satisfaction.

Required Qualifications:

• Excellent communication and interpersonal skills.
• A customer-centric approach with a focus on delivering high-quality service.
• Knowledge of promotional products or a strong willingness to learn.
• Strong organizational skills and attention to detail.
• Proven ability to solve problems effectively and creatively.
• Empathy and the skill to build lasting relationships with clients.
• Ability to work effectively in a fast-paced, dynamic environment.

Benefits & Benefits:

• Flexible work schedule
• Personalized training and development opportunities
• AT&T discounts
• Unlimited vacation and personal days
• Competitive pay
• An inclusive, stimulating, and enjoyable work environment
• The autonomy to make a meaningful impact and see tangible results
• Commissions
• Bonus pay
• Hourly Pay, Paid Weekly