Sr. Operations Marketing Manager
Upfluence3 months ago
New York, NY, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Upfluence helps brands tell their story with powerful influencer & content marketing technology. With rapid global growth since launching its SaaS software in 2016, the company is expanding its team across offices in NYC, Los Angeles, Lyon, Mexico City, and Paris. We are seeking a Senior Marketing Operations Manager with a strong background in digital marketing, agency operations, and team leadership. This hands-on role requires rolling up your sleeves to guide campaigns from strategy to execution while communicating directly with clients and prospects.
Key Responsibilities
- Lead a team of project managers and campaign operations professionals, supporting their growth and ensuring high-quality execution across campaigns.
- Partner with clients and internal stakeholders to develop and execute effective influencer marketing strategies and creative concepts.
- Serve as the operational lead in client meetings and presentations by communicating value, progress, and performance.
- Oversee influencer coordination, timeline management, content review, and campaign optimization.
- Establish and maintain internal workflows, timelines, and cross-functional collaboration processes.
- Monitor campaign results and analyze performance to ensure KPIs and client expectations are met.
- Deliver thoughtful post-campaign reports and strategic recommendations.
- Stay current with social media trends, platform updates, and emerging influencer marketing practices.
- Collaborate closely with the Solution Architect on business proposals, project delivery, and internal knowledge sharing.
- Lead by example by mentoring the team while actively participating in day-to-day operations when needed.
Required Qualifications
- 3–5 years of experience managing teams in a marketing, social media, or digital agency environment.
- A hands-on leader who thrives in a fast-paced, collaborative setting.
- Excellent communicator in English (written and verbal) with confidence in presenting ideas and updates to clients and stakeholders.
- Strong organizational and project management skills with the ability to juggle multiple priorities.
- Experience with influencer marketing, paid media, and social campaign strategy.
- Proficiency with tools like Google Suite and project management software.
- Bachelor’s degree in Marketing, Communications, Business, or a related field.
- Comfortable collaborating with cross-functional teams in a global company.
Preferred Qualifications
- Familiarity with Adobe Creative Suite is a bonus.
- A second language is a plus (French or Spanish preferred).
Benefits & Perks
- Comprehensive Compensation Package
- A diverse and international team (16+ different nationalities).
- 4 weeks of PTO & Company holidays.
- An entrepreneurial environment with room for growth.
- Flexible hybrid work model providing office, work-from-home, and fully remote options to support work-life balance.
Required Skills
Google Suite
Project Management
Client Communications
Campaign Management
Social Media Strategy
Influencer Marketing
Digital Marketing
Team Leadership
Workflow Optimization
Cross-functional Collaboration