<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Job Description</h2>
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Essential Job Functions</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">Provides on-site field support to customers including installation, and servicing and repairing systems.</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">Assists in investigating and resolving complex installations and maintenance matters of significance.</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">Instructs customers in the operation and maintenance of systems.</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">Ability to walk and stand for several hours.</p>
</section>
<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Basic Qualifications</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">High school diploma or G.E.D.</li>
 <li style="margin: 10px 0; line-height: 1.6;">1-2 years of service desk or field support experience</li>
 <li style="margin: 10px 0; line-height: 1.6;">Knowledge of Office 365, Microsoft applications, use of ticket system (Service Now preferred).</li>
 <li style="margin: 10px 0; line-height: 1.6;">Experience working with the hardware/software</li>
 </ul>
</section>
<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Other Qualifications</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Good interpersonal skills to work with customers and other unit personnel</li>
 <li style="margin: 10px 0; line-height: 1.6;">Good analytical and problem-solving skills</li>
 <li style="margin: 10px 0; line-height: 1.6;">Good communication skills</li>
 <li style="margin: 10px 0; line-height: 1.6;">Good time management and organizational skills</li>
 <li style="margin: 10px 0; line-height: 1.6;">Ability to resolve hardware and software problems</li>
 </ul>
</section>

Desktop Technician

Job Description

Job Description

Essential Job Functions

Basic Qualifications

Other Qualifications

Required Skills