CSR- Mon-Fri 1-9pm Eng/Span Preferred - FT

Position Overview

Become a part of the Pay O Matic Team! Join us as a Customer Service Representative where you'll engage with customers and provide basic information on Pay O Matic bank products and services. This role requires the ability to work independently as well as part of a team in a flexible, fast-paced environment.

At Pay-O-Matic, we celebrate diversity, equity, and inclusion. We are an Equal Opportunity Employer and encourage candidates from different backgrounds and experiences to apply.

Key Responsibilities

• Stand for extended periods and use the POS system for all transactions.
• Work in confined areas while adhering to the Company’s security and safety policies.
• Open and close the store when required.
• Adapt in the face of workplace stressors and perform transactions while upholding banking-related compliance rules and regulations.
• Maintain a harmonious work environment through mutual respect.
• Exhibit flexibility by being available for overtime, working Mon-Fri 1-9pm, as well as weekends and holidays.
• Float to other locations as necessary and work independently when required.

Required Qualifications

• One to two years of related experience or equivalent.
• Superb customer service and communication skills.
• Proficient computer operator.
• Strong multi-tasking skills.
• Ability to work independently and as a team member.
• Ability to understand and follow written and verbal instructions.
• Professional appearance and demeanor.
• Flexibility and a willingness to accept change quickly.
• Bilingual language skills (English and Spanish preferred) are a plus.

Benefits & Perks

• Compensation:$16.50 per hour