<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Perform customer service activities across multiple channels.</li>
    <li style="margin:8px 0;">Deliver <strong>CARES</strong> model to customers and service partners.</li>
    <li style="margin:8px 0;">Resolve customer inquiries and issues, recommend solutions and refer complex cases.</li>
  </ul>
</section>

Customer Service and Support Representative

Job Description

Key Responsibilities

Required Skills