Mortgage Loan Officer
New American Funding2 months ago
Novi, Michigan
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Inside Loan Agents receive 100% inbound calls from qualified home shoppers looking to make their next purchase. We pay top commissions and supply the best ongoing training and leadership in the Call Center Industry, all focused on your success. Let us show you a solid plan for ensuring a repeat and stable business plan to smooth out the ups and downs of the Mortgage Industry.Location:On-site in Novi, MI (Can work remotely if living 31 miles away from the office).
Benefits & Perks
- Comp Plan:Industry leading Comp Plan with super low online rates and fees.
- 1000's of Real Estate partners to help your borrower find a home quickly and ensure the loan closes with you.
- Latest and fastest CRM and LOS systems.
- NAF's Rapid app ensures quick and accurate 1003's from your borrower on their cell phone.
- Texting ability from our CRM, as well as mass voice mails to reach a group.
- We service our own loans so your picture and contact info remain on the mortgage coupon.
- All your funded clients are yours to keep, providing opportunities for refinances and referrals for highercomp!
Key Responsibilities
- Build rapport and leverage customer relationships with existing and potential borrowers to meet their needs and exceed expectations.
- Analyze customers' financial situations and advise on the appropriate loan product for them.
- Excel in a fast-paced environment by multitasking and following up with multiple customers on various files throughout the day.
- Accept multiple live, qualified inbound leads daily.
- Lock loans at the point of sale, request initial documents from customers, and submit a paperless loan package to the production staff.
- Structure and price loans accurately.
Required Qualifications
- 2+ years' full-time purchase or refinance loan origination experience; call center environment preferred.
- Strong desire to succeed in a sales environment and be a top producer.
- Ability to correctly and accurately structure and price loans.
- Complete knowledge of conventional and government loan programs (purchase and refinance).
- Current NMLS license (musthave passed the National test and completed a 20-hour licensing course).
Preferred Qualifications
- High School Diploma or equivalent.
- Two or more recent years' full-time loan origination experience, preferably in a call center environment.
- Current NMLS license.
Required Skills
Loan Origination
Customer Relationship Management
Document Submission
Financial Analysis
Inbound Call Handling
CRM and LOS Systems
Mortgage Product Knowledge