Loan Quality Review Analyst I

Position Overview

Our values define us and our culture inspires us to change lives for the better. We champion continuous learning, work-life integration, and inclusion while promoting a digitally enabled work environment for our employees and customers. This position is hybrid following training, with rotating weeks in-office and remote. In-office weeks are located at our Administrative Service Center in East Petersburg, Pa. (near Lancaster).

Key Responsibilities

• Following loan boarding, analyze loan documents and the application system to determine the applicable core system coding. Perform escrow processing review including setup and maintenance, ensuring adjustable rate data and participation records are accurate. Review system changes for accurate input and updates related to modifications and index rate changes, ensuring a second review of all critical loan data fields for both customer and bank financial regulatory reporting.
• Identify issues and ensure corrections to the loan accounting system. Provide detailed explanations to the boarding team to ensure accurate coding corrections, monitor responses from boarding employees, and track errors to be corrected while identifying repetitive issues for management attention.
• Communicate with other departments to resolve questions or issues concerning documentation or system coding. Review system ticklers to ensure that required automated notifications are set for adjustable rate loans, regulatory coding changes, and payment changes.

Required Qualifications

• High School Diploma or equivalent.
• 2 or more years of banking experience.

Benefits & Perks

• Compensation: Hourly rate for this position is $17.75 - $24.86.
• Benefits & Perks: As part of our Total Rewards program, benefit from a comprehensive package including medical plans with prescription drug coverage, flexible spending or health savings accounts, dental and vision insurance, life insurance, 401(k) with employer match, Employee Stock Purchase Plan, paid time off (holiday pay and paid volunteer time), disability insurance, maternity and parental leave, adoption assistance, educational assistance, and a robust wellness program with financial incentives.