Medical Administrative Assistant

Welcome to Mayo Clinic

Welcome to Mayo Clinic, where we strive to provide exceptional patient care and promote medical advancements. We are currently seeking a highly motivated and organized Medical Administrative Assistant to join our team. As a Medical Administrative Assistant, you will play a crucial role in ensuring the smooth and efficient operation of our healthcare facility. We are looking for an individual with strong communication skills, attention to detail, and the ability to work in a fast-paced environment. If you are passionate about healthcare and have the necessary qualifications, we would love to have you as part of our team.

Your Responsibilities

• Greet and welcome patients, visitors, and staff in a friendly and professional manner.
• Communicate with patients to schedule and confirm appointments, and provide them with necessary information and instructions.
• Maintain patient records and ensure all information is accurate and up-to-date.
• Assist physicians and other healthcare providers with administrative tasks such as scheduling appointments, ordering supplies, and managing correspondence.
• Coordinate referrals and obtain necessary medical records for patient appointments.
• Answer phone calls and respond to inquiries, redirecting calls and messages as needed.
• Manage and prioritize incoming and outgoing mail and correspondence.
• Perform data entry and maintain electronic records accurately and confidentially.
• Prepare and organize patient charts and ensure they are readily available for appointments.
• Assist with insurance verification and billing processes.
• Maintain inventory and order office and medical supplies as needed.
• Maintain a clean and organized work area to ensure a safe and pleasant environment for patients and staff.
• Adhere to all HIPAA regulations and maintain patient confidentiality at all times.
• Collaborate with other administrative and clinical staff to ensure smooth workflow and efficient operations.
• Attend and participate in staff meetings and trainings as required.
• Stay updated with industry developments and advancements in medical technology and procedures.
• Uphold the values and mission of Mayo Clinic while providing exceptional customer service to patients and their families.
• Perform other administrative tasks and duties as assigned by supervisor or management.

Equal Opportunity Employer

Mayo Clinic is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.